Midly.ai Questions

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LieslLeonoreLieslLeonore
LieslLeonore
Sep 18, 2025
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Q: Data fields with content duplication into other contracts

The Data fields filled out by a party, can those same fields with data be populated to follow up contracts through a rule?

Example:
2 different contracts ( Agreement of Sale and an Application on a bond)
Client’s details ( name, surname, address, id number and more are the same for both these contracts) To make workflow even more seemless, can the dara be “transferred” as such or duplicated at all?

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triangleforcestriangleforces
triangleforces
Sep 8, 2025
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Q: Can't login to app.midly.ai

I'm trying to log in but get the following error:

"This page isn’t working
app.midly.ai redirected you too many times.

ERR_TOO_MANY_REDIRECTS"

Any advise?

Founder Team
Patience_Midly.ai

Patience_Midly.ai

Sep 8, 2025

A: Hey there!

Thanks for flagging this. I really appreciate your patience. We’ve been hard at work and pushed a fix recently that caused a redirect loop for some AppSumo workspaces. The issue is now resolved.

To get back in, please: (1) Close out of the current Midly tab completely. (2) Open a fresh tab and log back in via app.midly.ai.

That should clear the error. If you’re still running into...

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sartajanandsartajanand
sartajanandPLUS
Aug 13, 2025
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Q: Branding, CNAME & SMTP

Are you planning to add whitelabeling features such as logo, CNAME, and SMTP for tighter customer brand integration?

Founder Team
Patience_Midly.ai

Patience_Midly.ai

Aug 13, 2025

A: We do offer white-label options like logo, CNAME, and SMTP for our enterprise customers who need deeper brand integration with their own clients. While it’s not in our near-term roadmap for all plans, we’re always open to hearing how important it is to your workflow so we can keep it in mind for future updates.

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XMC65620XMC65620
XMC65620PLUS
Jul 31, 2025
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Q: german language interface ? - Full German localization needed

Dear Midly.ai Team,

We are evaluating Midly.ai for several companies in Germany, Austria and Switzerland (public sector & SMB). Our signers must see every screen, email, audit trail and help text in German to trust the process and finalize contracts.

1. Is a complete German UI/workflow already available, and how can we activate it per tenant?
2. If not yet fully localized, what timeline/roadmap...

Founder Team
Patience_Midly.ai

Patience_Midly.ai

Aug 4, 2025

A: Hi Thomas — thank you for the thoughtful question!
We do not yet support a fully localized German UI/workflow, but localization (including German) is on our roadmap. Users can upload documents in any language and interact with the Midly AI Bot in German or other languages, but the current app interface is in English.

That said, we're exploring language file/API-based translation support, and...

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alexynior15alexynior15
alexynior15
Jul 28, 2025
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Q: How many templates are there, and where can I view them?

I understand that they may be private so they cannot be copied, but at least what are they about? "All the templates? How many are there? Also, is everything in Midly compatible with the Spanish language?

Founder Team
Patience_Midly.ai

Patience_Midly.ai

Edited Jul 30, 2025

A: Midly offers a growing library of starter templates designed to help you get going quickly. These templates are not publicly browsable outside of the app to prevent copying, but we’re happy to share a breakdown of what’s currently available.

If you're on a 2-code or 3-code plan, you'll have access to all of the following Midly Starter Templates:
Confidentiality Agreement (Mutual)
Sale of Goods...

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