Thanks for flagging this. I really appreciate your patience. We’ve been hard at work and pushed a fix recently that caused a redirect loop for some AppSumo workspaces. The issue is now resolved.
To get back in, please: (1) Close out of the current Midly tab completely. (2) Open a fresh tab and log back in via app.midly.ai.
That should clear the error. If you’re still running into...
A: We do offer white-label options like logo, CNAME, and SMTP for our enterprise customers who need deeper brand integration with their own clients. While it’s not in our near-term roadmap for all plans, we’re always open to hearing how important it is to your workflow so we can keep it in mind for future updates.
VERY IMPORTANT!!! Especially if you're here on AppSumo. I suggest adding white label to tier-2 and above if you're keen to increase sales while running this campaign.
Q: german language interface ? - Full German localization needed
Dear Midly.ai Team,
We are evaluating Midly.ai for several companies in Germany, Austria and Switzerland (public sector & SMB). Our signers must see every screen, email, audit trail and help text in German to trust the process and finalize contracts.
1. Is a complete German UI/workflow already available, and how can we activate it per tenant? 2. If not yet fully localized, what timeline/roadmap exists? 3. May we provide translations via language files or API to speed deployment?
Why it benefits Midly.ai: • Access to 100 M German-speaking users • Higher completion rates & lower support costs • eIDAS/GDPR documentation in native language • Competitive edge over global providers
A: Hi Thomas — thank you for the thoughtful question! We do not yet support a fully localized German UI/workflow, but localization (including German) is on our roadmap. Users can upload documents in any language and interact with the Midly AI Bot in German or other languages, but the current app interface is in English.
That said, we're exploring language file/API-based translation support, and...
Q: How many templates are there, and where can I view them?
I understand that they may be private so they cannot be copied, but at least what are they about? "All the templates? How many are there? Also, is everything in Midly compatible with the Spanish language?
A: Midly offers a growing library of starter templates designed to help you get going quickly. These templates are not publicly browsable outside of the app to prevent copying, but we’re happy to share a breakdown of what’s currently available.
If you're on a 2-code or 3-code plan, you'll have access to all of the following Midly Starter Templates: Confidentiality Agreement (Mutual) Sale of Goods...
Thank you very much, I just bought it and checked it out. I hope you can add other currencies such as PEN (Peru). And in settings, I can't save changes to my account (image, Billing Address, etc). I tried Chrome, Safari, and Firefox, and the save changes button doesn't work. I hope you can look into it. Thank you!
First off—thank you so much for your purchase and for taking the time to check things out. We really appreciate your support! We’re actively looking into the issues you flagged regarding saving changes to your account settings. It’s super helpful that you tested across multiple browsers—thank you for that context. Our dev team has been notified and we’re working on a fix!
Q: Is it also available in Korea?
Is it also available in Korea? I am a Korean speaker.
A: Yes, Midly is available for users in Korea and wherever you can access the internet!
While the platform interface is currently in English, you can upload contracts in Korean and use the Midly AI Bot to ask questions in either Korean or English. The bot also supports translation between languages. The AI bot automatically responds in the language of the uploaded document, where...
Q: Can't login to app.midly.ai
I'm trying to log in but get the following error:
"This page isn’t working
app.midly.ai redirected you too many times.
ERR_TOO_MANY_REDIRECTS"
Any advise?
Patience_Midly.ai
Sep 8, 2025A: Hey there!
Thanks for flagging this. I really appreciate your patience. We’ve been hard at work and pushed a fix recently that caused a redirect loop for some AppSumo workspaces. The issue is now resolved.
To get back in, please: (1) Close out of the current Midly tab completely. (2) Open a fresh tab and log back in via app.midly.ai.
That should clear the error. If you’re still running into...
Share Midly.ai
Q: Branding, CNAME & SMTP
Are you planning to add whitelabeling features such as logo, CNAME, and SMTP for tighter customer brand integration?
Patience_Midly.ai
Aug 13, 2025A: We do offer white-label options like logo, CNAME, and SMTP for our enterprise customers who need deeper brand integration with their own clients. While it’s not in our near-term roadmap for all plans, we’re always open to hearing how important it is to your workflow so we can keep it in mind for future updates.
Share Midly.ai
Verified purchaser
VERY IMPORTANT!!! Especially if you're here on AppSumo. I suggest adding white label to tier-2 and above if you're keen to increase sales while running this campaign.
Q: german language interface ? - Full German localization needed
Dear Midly.ai Team,
We are evaluating Midly.ai for several companies in Germany, Austria and Switzerland (public sector & SMB). Our signers must see every screen, email, audit trail and help text in German to trust the process and finalize contracts.
1. Is a complete German UI/workflow already available, and how can we activate it per tenant?
2. If not yet fully localized, what timeline/roadmap exists?
3. May we provide translations via language files or API to speed deployment?
Why it benefits Midly.ai:
• Access to 100 M German-speaking users
• Higher completion rates & lower support costs
• eIDAS/GDPR documentation in native language
• Competitive edge over global providers
Thank you for your reply.
Thomas Baumann
XMC Group
Patience_Midly.ai
Aug 4, 2025A: Hi Thomas — thank you for the thoughtful question!
We do not yet support a fully localized German UI/workflow, but localization (including German) is on our roadmap. Users can upload documents in any language and interact with the Midly AI Bot in German or other languages, but the current app interface is in English.
That said, we're exploring language file/API-based translation support, and...
Share Midly.ai
Q: How many templates are there, and where can I view them?
I understand that they may be private so they cannot be copied, but at least what are they about? "All the templates? How many are there? Also, is everything in Midly compatible with the Spanish language?
Patience_Midly.ai
Edited Jul 30, 2025A: Midly offers a growing library of starter templates designed to help you get going quickly. These templates are not publicly browsable outside of the app to prevent copying, but we’re happy to share a breakdown of what’s currently available.
If you're on a 2-code or 3-code plan, you'll have access to all of the following Midly Starter Templates:
Confidentiality Agreement (Mutual)
Sale of Goods...
Share Midly.ai
Thank you very much, I just bought it and checked it out. I hope you can add other currencies such as PEN (Peru). And in settings, I can't save changes to my account (image, Billing Address, etc). I tried Chrome, Safari, and Firefox, and the save changes button doesn't work. I hope you can look into it. Thank you!
First off—thank you so much for your purchase and for taking the time to check things out. We really appreciate your support! We’re actively looking into the issues you flagged regarding saving changes to your account settings. It’s super helpful that you tested across multiple browsers—thank you for that context. Our dev team has been notified and we’re working on a fix!
Q: Is it also available in Korea?
Is it also available in Korea? I am a Korean speaker.
Patience_Midly.ai
Jul 30, 2025A: Yes, Midly is available for users in Korea and wherever you can access the internet!
While the platform interface is currently in English, you can upload contracts in Korean and use the Midly AI Bot to ask questions in either Korean or English. The bot also supports translation between languages. The AI bot automatically responds in the language of the uploaded document, where...
Share Midly.ai