A: We're truly sorry to hear about your experience, and we deeply apologize for the inconvenience caused. Please reach out to us on Discord and DM an admin with your registered email address. We'll investigate the issue and make it right by compensating you for any loss.

I've also brought this issue to the attention of our development team. Our goal is to provide a seamless and efficient service, so rest assured we're working on resolving this as quickly as possible. Thank you for your patience and for giving us the chance to address this. We value your feedback and your trust!