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Software

Customer experience

Sub category

Customer onboarding

Product tag

Product type

Best for

Customer support

Product managers

SaaS

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CNAME

All future Individual (Tier 1) or Business (Tier 2) Plan updates

No codes, no stacking—just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade or downgrade between 2 license tiers

Hello from Minerva!

Co-founder + Chief Product Officer

<h4 class=""><b>Minerva makes it easier than ever to create a self-serve knowledge base users can access directly within your SaaS product.</b></h4>  

<p><div id="pdp-story-inline-video" class="story-inline-video"><iframe
  id="minerva-vid"
  width="560"
  height="315"
  src="https://www.youtube.com/embed/mg_4bMldxFk"
  frameborder="0"
  allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture"
  allowfullscreen
  loadonscroll
></iframe>
</div><br></p><p>Minerva helps you develop knowledge bases complete with support documentation like how-to videos, FAQs, and interactive guides.</p>

<p>You can <b>boost onboarding and adoption of your SaaS product</b>, as well as enhance internal communication within your team.</p> 

<p>Once you’ve created your guides, simply <b>add one line of JavaScript to your platform </b>to embed your knowledge base and make it accessible to users.</p> 

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="minerva-1"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-1.png?optimizer=gif"
                alt="Support documentation"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-1.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-1.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-1.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>

<h5 class="" style="text-align: center; "><i>Develop an accessible knowledge base complete with guides and other educational content.</i></h5><p>Minerva lets you<b> embed a Launch Center into your SaaS platform</b>, so users don’t have to go off-platform to find support docs or videos.</p> 

<p>You can <b>display dynamic guides to different users </b>and make any documentation available on specific pages.</p> 

<p>And because your content is interactive and contextual, users can get the support they need at any moment.</p> 

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="minerva-2"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-2.png?optimizer=gif"
                alt="Launch center"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-2.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-2.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-2.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>


<h5 class="" style="text-align: center; "><i>Embed guides into your SaaS platform to keep users from going off-platform to find support.</i></h5><p>Using text-to-speech technology, Minerva <b>automatically compiles educational videos </b>based on static screenshots.</p> 

<p>You can show users exactly how to resolve their issues using step-by-step text, screenshots, and videos within every guide.</p> 

<p>Give your engineers and customer success teams a break with this AI-powered platform that can even<b> create interactive product demos and walkthroughs!</b></p>  

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="minerva-3"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-3.png?optimizer=gif"
                alt="Interactive guides"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-3.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-3.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-3.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>


<h5 class="" style="text-align: center; "><i>Enhance guides with step-by-step videos compiled automatically from static screenshots.</i></h5><p>Minerva can significantly reduce churn rate and boost net dollar retention by delivering timely, self-serve documentation.</p> 

<p>Plus, this tool is built to help organizations work smarter, not harder. Just <b>invite your team or clients to curate and organize guides</b> that capture workflows.</p> 

<p>You'll also be able to<b> integrate with solutions like Salesforce, WordPress, Jira, and Asana </b>using Minerva's browser extension.</p> 


<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="minerva-4"
        >
            <img
                class="story-inline-image z-depth-2"
                src="https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-4.png?optimizer=gif"
                alt="Reduce churn"
                srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-4.png?width=495&optimizer=gif 450w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-4.png?width=654&optimizer=gif 595w,
                         https://appsumo2-cdn.appsumo.com/media/stories/images/minerva-4.png?width=935&optimizer=gif 850w"
                sizes="(min-width: 950px) 1045px, 100vw"
                width="850" height="500"
                loading="lazy"
            />
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>


<h5 class="" style="text-align: center; "><i>Reduce churn rate and boost net dollar retention for any SaaS product with AI-powered support docs.</i></h5><p>It’s tough to update processes when you need new onboarding tutorials after every change. (<i>“Are we reinventing the wheel, because it feels like we're just going in circles."</i>)&nbsp;<br></p> 

<p>But with Minerva, you can always count on AI to generate the most up-to-date support documentation for any SaaS product.</p> 

<p>Support more users.</p> 

<p><b>Get lifetime access to Minerva today!</b></p>

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