Q: Please enable email login
After I completed the registration, I logged out directly and then discovered that your system requires a username to log in, but I have no idea where to find the username...
sebfontan
Oct 14, 2024A: Hi there,
You can login with either your email address or username.
If you’re having trouble with your login details, please reach out to us: support@minimarks.io
When you contact us, please provide the email address associated with your account so we can help.
We look forward to helping you 😊
Seb
bestpikaPLUS
Verified purchaser
Uh, so is it an issue with your password length?
What is your password length limit?
Because I am used to using a password manager to create passwords with a length of 64, and when I changed the password, it showed success. Also, if email login is allowed, maybe the name of the username field can be changed to username/email.
Hi Bespika,
We’ve updated the field label to “Email or username” following your initial suggestion.
Regarding password length and other security measures, we maintain strict policies to protect our users’ data, so we’re unable to share specific details for security reasons.
We'd be glad to provide additional support by email: support@minimarks.io