Minvo Questions

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Q: videos keeps cutting audio off all the time at the end

not sure why but the generated short videos keep getting cut off all the time the end is not natural at all... ai generated content is generally much smarter than that so I find this immensely disappointing and cannot buy the ltd that I was planning on getting this just adds time again having to edit video yourself any suggestions thx

m.cPLUSDec 3, 2024
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Q: Hello David and Minvo Team - Why the slow support? - many questions are left unanswered for days

I was expecting that as you are running a special promotion, you will be prompt to answers Support questions but surprised that many questions here are not answered at all. please answer these questions asap to help us decide if we are subscribing or upgrading to higher tier etc before the deal closes

ContentmasterPLUSDec 3, 2024
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Q: Export transcripts

Are users able to export the transcript of the moments? There are a number of reasons this would be useful. Thank you.

AppCrazeePLUSDec 3, 2024
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Q: Pro plus and T5

Hi - seriously considering going for Tier 5 but not sure how your Pro plus can be combined with this?

Also when do you realistically expect longer form content to land?

Look forward to your reply - many thanks

NeilGowansPLUSDec 2, 2024
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Q: How to contact support?

Hi, I purchased a 2-seat package on Minvo Black Friday offer. I added my team member. He didn't receive notification by email. I clicked on customer support, and it doesn't take me to a support center or form to fill out an issue. What to do?

brandnowasiaDec 2, 2024
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