Can't get behind a company with questionable treatment of their LTD customers.
Though Minvo works well, the fact that they have now basically said that they are not including the Pro+ upgrades to the LTD users, right after the deal ends, shows that they didn't intend to keep their word, in what I believe is an ethical way for a business to act. Taking away the ability to export in 4K, soon to be available in the new tier that we aren't able to access without additional payment is in poor taste. Thankfully I'm within my refund period. I'll wait a few days to see if they will change their mind and do the right thing. As mentioned, Minvo works well and looks promising. But the LTD users will be left behind without paying more, which really is a good part of purchasing an LTD in the first place. Do better Minvo.
David_Minvo
Sep 5, 2024Hi JStep7262,
Minvo has released 10+ new features since the end of our first LTD and over 100 bugfixes. All this is available to our core user group of Pro users. August was the first time we invested in new features that are available for Pro+ users.
Regarding 4K: 4K exporting has a significant per-render cost for Minvo. Further, is not supported by any social platform, hence we do not believe it is taking away from anybody's value of Minvo. If one day that changes, we are open to exploring solutions to make that possible for all users.
I do hope you can continue benefiting from the huge updates we continue to make for all users on Minvo. Pro+ is made for a select set of features that we could not offer on Pro, however we are confident Pro users will be getting more updates than Pro+ given Pro is our core user group.
Please don't hesitate to reachout on Discord (https://discord.gg/jSXFP9gABj) with any questions.
Best,
David