I just bought the latest LTD deal and tried it with a few short videos. When I uploaded a 30-minute video, it got stuck, and credits were charged as well. I left it running for 4 hours to create clips and got nothing back only deducted credits. I tried three times with the same video still nothing. I will request a refund. Update!
after 1 day i was able to get the clips from the video, credits were restablished, then i posted the clip on facebook.. didn't work.