MyFutureBusinessQ: Ben, This is as buggy as it gets.
Everytime I went to update my promotion, I could not make any changes without the page scrolling out of control.
In turn, I went to delete the post thinking I'd do it again, and now I am charged one credit.
This is not the standard I have come to expect from your stable...or maybe I'm needing to learn more before I try use the platform.
This leads me to my next question, do deleted postboxes renew if they were updated because they were incorrect?
Regards
Hi there - ah that definitely shouldnt happen. We've never seen that before (the weird scrolling behaviour). Would you mind messaging our support team so that we can take a look at your account and find out if there's something that might have been causing that.
At the same time we'll also double check the credits on your account. If you promote a piece of content and then delete it, the credit will be retuned, unless it has already been shared by others of course. We'll be able to check more accurately once you reach out to us and we're able to see your account in-front of us.
Finally - re: your question about whether deleted posts renew if they are updated, would you mind expanding on that a little? Im not sure I entirely follow the question.
Thanks and look forward to seeing you over on our support channel so that we can get the above issue resolved for you.
Ben