Missinglettr

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Member since: Aug 2023Deals bought: 75
2 stars
2 stars
Posted: Oct 29, 2023

Working with the company but can't whole heartedly recommend.

I haven't found another social planner that does some of the things Missingltr does, so I came back. I had actually asked for a refund a month ago.

I had returned the product out of frustration. They don't currently have a good system that keeps track of the specific profile accounts with issues so, I get asked to do the same things over again, even after explaining all that has already been done. What could be done in a day goes into weeks, really for no good reason.

At least for me, it has issues connecting to Instagram and Facebook Groups. Somehow they are able to push some setting manually and then the Instagram account works. They have only done one account so far but the other account was working when I first signed up with them and it worked magically after asking about it. So, I have to keep asking to eventually get all account profiles to work. It is as though they've outsourced the IT department and that group only help with one profile at a time, to drag out their hours? idk.

It has truly been a terrible experience so far when it comes to resolving posting issues, especially when you know it should work like all the other, same type of profile set up exactly the same way. For comparison, all profiles work flawlessly when set up in Vista Social but like I said, Missingltr has features Vista Social does not yet do.

The service, for what it does overall, is excellent to have. It is really so nice to have the blogs and videos campaigned out for a whole year, or have a 2 week campaign for a workshop. I do appreciate the application and will continue to work with the business. Just know that it is what it is right now.

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