Hello,

Thanks for your feedback - Sorry to hear there's been some kind of misunderstanding!

We have an active support team that typically responds to all tickets in less than 1 business day (usually much less).

I you haven't received a response and it's been more than 1 business day, my guess is your emails perhaps have gotten lost in spam or something of that nature.

I'd recommend live chatting with support using the chat box on the bottom righthand corner of the website at https://mobile-text-alerts.com/ :)

The direct support email inbox is contact@mobile-text-alerts.com as well, if that helps.