Q: How do I assign a Pay Group?

I've tried several times and all that's in the dropdown is a checkmark. We do not use a payroll processor currently, choosing to handle all internally. It won't allow me to track time and attendance until that is selected. I can't reach the MobileHR website as it states it's not secure.

amanda630PLUSMay 16, 2023
Founder Team
gtajr01

gtajr01

May 15, 2024

A: Hi Amanda630, thank you for supporting MobileHR. Below are some quick steps. I have a FAQ guide along with other documentation that I can share, as well as an updated video if you are leveraging the web.

If you are having challenges even with the documentation below, send a direct email to support@mobilehr.app, and we can do a video call and get you up and running today. The steps below should take no more than 5 minutes to setup.

From the Tile Page
• Click Company
• Click the 3 dash’s next to ‘Info/Address
• Click Settings

Click Pay Schedules
• Click Add Pay Schedule
• Create Schedule Name
• Under Frequency, choose the frequency desired
• Choose the date for the proper pay period you desire so the App generates enough dates.
o Quick Note 1: If the start date is in the future, then nothing will show up in the TimeSheet window until the beginning of that Pay Schedule.
o Quick Note 2: From the Pay Schedule, you can choose the proper schedule and generate missing pay periods by scrolling down in the Pay Group and clicking “Create Missing Pay Periods”.

Click Pay Groups
• Click Add Pay Group
• Type in the name you want to label your Pay Group
o Note: I create something like All Users or Executives, or I use the same naming convention from the last step
• From the drop down, choose the Pay Schedule name
• From the 2nd drop down, choose the year, such as 2023
• Click Save

Click Pay Periods
• From the first drop down, choose the schedule you created from Pay Schedule.
o When you choose the schedule, the pay periods should generate below
• From the 2nd drop down, choose the proper year, such as 2023
• Click Set

From the Tile page
• Click Employees
• Click the employee in question
• Click the 3 dashes next to Basic Information
• Click Employee Status
• Scroll down to Pay Group and choose the proper pay group for that user

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