Mobiroller

Product details

Q: Request to disable default consent popup for GDPR compliance

I am currently developing an app for the German market using Mobiroller and have encountered an issue with the built-in consent popup that appears automatically when the app is opened.
Even though my app is configured in German and I provide my own GDPR-compliant consent screen in the app, your default popup still appears in English and cannot be customized or disabled. This results in a confusing user experience, where users first see an English popup and are then asked again to give consent in German through my custom solution.
Since my company is based in Germany, I must fully comply with the European GDPR. Therefore, I need to control how and when user consent is collected – including providing it in the correct language.

Is there currently a way to disable the default consent popup entirely?

johaesPLUSMay 26, 2025
Founder Team
Arif_Shopiroller_Mobiroller

Arif_Shopiroller_Mobiroller

May 27, 2025

A: Hello,

We contacted you via the e-mail you sent to the support team and requested the necessary information from you.

Mobiroller support team will provide you with the necessary support to solve the problem.

Thank you 🌸

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johaesjohaesPLUS
Posted: May 28, 2025

thats no good annwer, cant set German GDPR, an consent Banner is englisch with 177 vendors , but i am dont start with admob... and now my account deleted, cant login, thats all BUGGY.