Q: What is the hold up on the additional Brand Kits?
You mentioned additional brand kits for the higher tiers. I could really use it. What is the hold up?
Founder Team
Catherine_MolyPix.AI
Sep 11, 2025
A: š Thanks for asking about the additional Brand Kits ā I understand how useful they'd be for you right now. They're still on our roadmap, but we've had to focus on a few higherāpriority development work first. We don't have a set timeline yet, but they're definitely planned once those priorities are further along.
Q: Have you guys checked out? When are the expanded features coming?
You've acknowledged that there are issues in need of fixing, but you've gone completely silent.
1) Are you adding more brand kits like you mentioned in the comments? 2) Will you allow us to add brands to more than just posters? 3) Have you checked out?
Founder Team
Catherine_MolyPix.AI
Aug 19, 2025
A: I sincerely apologize for the delayed response. Could you please clarify which specific issues you're referring to, or send details to our support email ([email protected])?
1) Yes, adding more brand kits is on our roadmap. 2) Currently, Brand Kits are only available for posters. Other design types don't support Brand Kit features in the near term. Which other design types would you prefer to...
Hello, I see there is a delete the created prompt for the image, but I do not see a delete totally off the servers button. When I go in history i see all of my graphics, some graphics I am creating are for private businesses, are these graphics being seen in a search by others?
Founder Team
Support_MolyPix.AI
Aug 19, 2025
A: Thank you for your feedback. The images you upload and generate are completely private - they cannot be viewed or discovered by other users through any search function. Your graphics remain visible only to you.
Q: No answers to our questions since 15 July. More than 2 weeks. Should we keep trusting MolyPix.ai? I wonder.
Founder Team
Catherine_MolyPix.AI
Aug 19, 2025
A: We sincerely apologize for the delayed responses. We understand your concern and frustration. Our team is currently working through the backlog of questions and will be addressing them shortly. We value your patience during this time.
ā¤ļø & šŖ Our team is actively working to address all pending inquiries. If you haven't received responses on Discord or email, please feel free to reach out again through those channels. We appreciate your patience during this time.
I reached out and finally got a hold of them. The response was basically to say, paraphrasing here: "Our partnership with AppSumo has ended, so we've turned our support attention to our non AppSumo customers." What a terrible business model. Complete and utter garbage.
I sincerely apologize for the delayed response and understand your disappointment. I want to clarify that we never stated "Our partnership with AppSumo has ended, so we've turned our support attention to our non AppSumo customers." And the statement about prioritizing non-AppSumo customers was never communicated by our team. We value all customers equally regardless of how they joined us.
Q: Brand kits completely disabled. Is that intentional?
Brand kits options appear to be completely disabled. Is that intentional?
Share MolyPix.AI
Q: What is the hold up on the additional Brand Kits?
You mentioned additional brand kits for the higher tiers. I could really use it. What is the hold up?
Catherine_MolyPix.AI
Sep 11, 2025A: š Thanks for asking about the additional Brand Kits ā I understand how useful they'd be for you right now. They're still on our roadmap, but we've had to focus on a few higherāpriority development work first. We don't have a set timeline yet, but they're definitely planned once those priorities are further along.
Share MolyPix.AI
Any update on this?
Q: Have you guys checked out? When are the expanded features coming?
You've acknowledged that there are issues in need of fixing, but you've gone completely silent.
1) Are you adding more brand kits like you mentioned in the comments?
2) Will you allow us to add brands to more than just posters?
3) Have you checked out?
Catherine_MolyPix.AI
Aug 19, 2025A: I sincerely apologize for the delayed response. Could you please clarify which specific issues you're referring to, or send details to our support email ([email protected])?
1) Yes, adding more brand kits is on our roadmap.
2) Currently, Brand Kits are only available for posters. Other design types don't support Brand Kit features in the near term. Which other design types would you prefer to...
Share MolyPix.AI
Q: Delete Graphics
Hello, I see there is a delete the created prompt for the image, but I do not see a delete totally off the servers button. When I go in history i see all of my graphics, some graphics I am creating are for private businesses, are these graphics being seen in a search by others?
Support_MolyPix.AI
Aug 19, 2025A: Thank you for your feedback. The images you upload and generate are completely private - they cannot be viewed or discovered by other users through any search function. Your graphics remain visible only to you.
Share MolyPix.AI
Q: No answers to our questions since 15 July. More than 2 weeks. Should we keep trusting MolyPix.ai? I wonder.
Catherine_MolyPix.AI
Aug 19, 2025A: We sincerely apologize for the delayed responses. We understand your concern and frustration. Our team is currently working through the backlog of questions and will be addressing them shortly. We value your patience during this time.
Share MolyPix.AI
no responses on Discord or via email either. Very strange. I wonder if something happened to the team.
ā¤ļø & šŖ Our team is actively working to address all pending inquiries. If you haven't received responses on Discord or email, please feel free to reach out again through those channels. We appreciate your patience during this time.
I reached out and finally got a hold of them. The response was basically to say, paraphrasing here: "Our partnership with AppSumo has ended, so we've turned our support attention to our non AppSumo customers." What a terrible business model. Complete and utter garbage.
Change your reviews.
I sincerely apologize for the delayed response and understand your disappointment. I want to clarify that we never stated "Our partnership with AppSumo has ended, so we've turned our support attention to our non AppSumo customers." And the statement about prioritizing non-AppSumo customers was never communicated by our team. We value all customers equally regardless of how they joined us.
No. Iām good. Iāll keep my review. But thank you for the suggestion! We can see how well it is managed going forward.
I still have the email, and would be happy to forward it to your support team if that would be helpful.