No support for a week????
After purchasing through Appsumo and redeeming my account was listed as free. I contacted support, then contacted Appsumo support. It's been about a week and I still have not heard anything back.
Edit: still no response from MolyPix and we are now August 5.
Edit: they replied on August 16. It was after I had returned the product (assumed the deal was dead due to no responses to email/discord for weeks). Product is OK, the magic erase needs two passes to actually erase. I have updated to two tacos, but the process has still been VERY FRUSTRATING through and through.
Catherine_MolyPix.AI
Aug 20, 2025Sorry for the delayed response. We sincerely apologize for this issue with your account status. This is not the level of service we aim to provide.
I've personally followed up on your email and can confirm that your lifetime membership has now been activated. Please check your current account status to verify this update. Again, we're sorry for the inconvenience this caused, and thank you for your patience.