Q: Concerns about Monday Hero viability.
I asked a question earlier which was pointedly skipped by your team, when I asked how you compare to Locofy, in features, scope, plans given that that product is in a free beta. My concerns have deepened since I found out your Discord community has shown almost no activity since 2022 - the last post in your Figma channel was in 2022! And XD has no posts, Sketch had a few posts in 2021. I am concerned whether this product has any dev or support beyond Nazli. Please reassure us about viability and explain the lack of community/energy around this product for years.
Mark_MondayHero
Jul 17, 2024A: Hi KM7,
Mark here! Thanks for reaching out. I couldn't decipher a question from your message, so I will try my best to provide some information on the topics you've highlighted and hopefully that will address any concerns you have.
- In regards to your question on Locofy, our team has already addressed them; please refer to the main response for details.
- Community activity: We have primarily focused on one-on-one engagements with businesses through direct channels like email and chat. These interactions are not publicly visible, which might give the impression of inactivity.
- On the topic of the Figma channel, it's generally not necessary for our users to write on the Discord channel if there are no problems with Figma or if they have no specific questions about it. We also have a general channel that they can use, or they might prefer to reach out to us through chat, as it's very easy to contact support. Rest assured, our team is active and available online on Discord for support.
Hope that helps!
KM7PLUS"Impression of inactivity" is a talking point that doesn't enlighten. Claiming "one-to-one" engagements...shouldn't mask progress. Like many high ratings on G2. There were pretty meager offerings there. How many paying subscribers do you have? Growth rates? Are you profitable? How much of a runway do you have? I don't want to drop $500 on your company for a potential future use and see it fold.
Hi KM, It seems that you've asked the same question both here and on our website, which has already been answered by one of our team members. However, I will attempt to reiterate the answers for you within the character limits of Appsumo.
We do not disclose financial information about our business activities to the public as per our company policy. I can confirm that the company has experienced substantial and continuous growth over the years, particularly with a growing B2B user base ranging from small to large organizations.
As I mentioned previously, our communications are mostly one-to-one, similar to how you have been privately communicating with our team on our website. These conversations are not visible to the public, which may give the appearance of inactivity, but it ensures privacy and dedicated support for our users.
Given your many concerns regarding the product before purchase, I highly suggest not buying a package from us unless you feel absolutely comfortable with what's on offer as we are not in the business of creating unhappy customers š
As a reminder, please refrain from asking questions that do not relate specifically to the product, as it will violate Appsumo's community guidelines. Feel free to contact us by email at support@mondayhero.io for any other inquiries, where either I or another team member will be able to assist you further.
Thanks again for getting in touch!