MonSpark Server Monitoring Questions

Showing 1 - 20 of 60 questions

Q: If I'm having an issue after activation, what is the best way to reach out?

Seems like my account didn't get created properly during activation.

david8680Dec 18, 2024
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Founder Team
Burak_MonSpark

Burak_MonSpark

Dec 18, 2024

A: Hi,
If you encounter any issues after activation, you can contact us at:
Email: support@monspark.com
Support portal: support.monspark.com
Please share the email address used for activation and any relevant details to help us resolve your issue quickly.

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Q: Do you monitor Blacklists (RBL)❓

🤔
Is the server IP address on any blacklists❓

Jack.SPLUSDec 14, 2024
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Founder Team
Burak_MonSpark

Burak_MonSpark

Dec 16, 2024

A: Hi,
IP Blacklist Monitoring is a feature we provide under our Web Monitoring service. It helps track whether your server's IP address is listed on any blacklists (RBL).

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Q: Inquiry About Resource Usage and Monitoring Services

Could you please let me know if your service can display the resources used by individual websites?
If not, is there a plan to include this feature in the future?

Additionally, I would like to ask about the services provided by the Network Monitor, Process Monitor, and Service Monitor.
Thank you!

redbazil1105Dec 13, 2024
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Founder Team
Burak_MonSpark

Burak_MonSpark

Dec 16, 2024

A: Hi,
Our Server Monitoring provides robust tools to help you monitor your server's health and performance. Here's an overview of the included features:

Network Monitor: Tracks your server's network connectivity and bandwidth usage, helping you identify potential bottlenecks or connectivity issues.
Process Monitor: Keeps an eye on active processes, showing their CPU and memory usage, so you can...

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Q: Cron Monitoring should be included !

Promise of simplicity is tempting.
but Cron Monitoring should be part of server monitoring, not web monitoring ..
Or accessible to both ..

Access to service monitoring is quite expensive (tiers 4) for my 2 servers, it would take years to be financially interesting

Documentation is inexistant for now, so very difficult to apprehend what type of technical requirements there is.
No API information either :/

What could you say to convince me that MonSpark Server monitoring adds additional value compared to Newrelic infra monitoring free tiers ?
(apart from longer log retention)

arnaud70PLUSDec 12, 2024
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Founder Team
Burak_MonSpark

Burak_MonSpark

Dec 16, 2024

A: Hi,
Thank you for your feedback!
Cronjob Monitoring is designed as part of our Web Monitoring suite since it aligns with monitoring scheduled tasks or backend processes related to web applications. While we understand your perspective on including it in Server Monitoring, our current structure is based on ensuring each suite offers features most relevant to its focus area.

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Q: Is Web monitoring included?

Hi
is web monitoring included in any of the plans?

Thanks :)

appsumo202416Dec 11, 2024
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Founder Team
Burak_MonSpark

Burak_MonSpark

Dec 16, 2024

A: Hi,
Web Monitoring and Server Monitoring are offered as separate services in MonSpark. This deal is for our Server Monitoring. Server Monitoring focuses on server-specific features such as uptime, resource usage, process monitoring, and service monitoring.
If you're interested in Web Monitoring, it is available through a separate plan with its own features. You can explore it further on our...

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