Verified purchaser
No one there
Purchased tier3 and upon activation I got an email from MonSpark to confirm email. However, when clicked it says invalid token. reset password isn't working either.
Contacted support two times and it's been over a week with no answer whatsoever!!
Will be refunding in the next few days if it's not sorted.
Burak_MonSpark
Nov 12, 2024Hi,
Thank you for bringing this to our attention, and we apologize for the difficulties you've experienced with the email confirmation and password reset.
Our team is working to improve both our support response times and the user experience to prevent issues like this in the future. If you're still open to resolving this, please reach out again, and we’ll prioritize your request to get everything sorted as soon as possible.
Thank you for giving MonSpark a try, and we appreciate your feedback as it helps us improve.