SINCE NOVEMBER 27TH WHEN PURCHASED DESPITE DAILY EMAILS, MY LIFETIME SUBSCIPTION IS NOT ACTIVATED. THE SUPPORT IS ROBOTIC AND REPEATS THE SAME INSTRUCTIONS, WHICH ALTHOUGH FOLLOWED JUST STRETCHES OUT THE PROCESS AND IS NOT RESOLVED. WE BELEIVE BOTH APPSUMO AND MOOTION ARE TRYING TO EXTEND BEYOND PERIOD OF RECOURSE , INSTEAD OF RESOLVING.