Q: Hello, bought it but when I login I get the following message on all of the products that I click 'You haven’t purchased this product yet.
' Any ideas how to resolve this? ty
nicoblOct 20, 2022
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nicobl
Verified purchaser
Hello, any news on this?
I also send you an email but still no answer from you.
I can't access products purchased.
Thank you!
Founder
ChrisVonWilpertPosted: Oct 22, 2022
hey, sorry you haven't been able to get access. If you purchased this via AppSumo then you would login to your AppSumo customer portal, find the code, then enter it at the redemption URL shown.
If you're having any issues logging into your AppSumo account, then it'd be best to hit up support@appsumo.com who'd be able to help out and let them know what email address you used to purchase.