After having Moxie for a few months, I'm finally setting it up.
A few things I'm loving after a couple days of working on getting all of my info/prospects/etc are that the chatbot is actually useful and gives helpful answers. The one time it didn't, a human popped in and answered. I was shocked, as I've never had that happen before. Very pleased.
I love that it is customizable. If I need to put in another field for info, like a 2nd phone number, or social media links, it is not complicated.
I feel like this is finally one CRM I can use, and will use, because I don't need to go back to college to figure it out.