MsgBubble Reviews

4.0

4.00 stars
4.00 stars
5

Taco ratings

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MsgBubble's seamless integration of communication channels and CRM functions, proactive and attentive customer support, and commitment to continuous improvement have been well-received by customers. Some users have encountered minor issues with account registration and language support. Despite these minor hiccups, MsgBubble's innovative features and excellent customer service make it a solid buy for those in need of a comprehensive communication management platform. With a 60-day money-back guarantee, it's worth giving MsgBubble a try.

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Verified purchaser

Member since: Jul 2024Deals bought: 110
5 stars
5 stars
Posted: Feb 4, 2025

Analysis of MsgBubble: Innovation in corporate communication

Hello everyone,

I want to share my experience with MsgBubble after purchasing it, hoping to help other users and offer constructive feedback. The platform is truly amazing, and its goal of centralizing client communications in one place is fantastic. I also want to highlight how attentive they are; they always respond quickly and are open to dialogue and constant improvement. This is precisely why I’m leaving this review, confident it will have a positive impact on the community.

However, here are some key points I believe are vital for Spanish speakers:

It’s important to complete the translations, at least in all areas that clients see. Although there are some parts in Spanish already, having the entire interface and notifications in our language would be ideal.
Any contact form, booking form, review request, or SMS, as well as the emails sent to clients, should be in Spanish, even if agencies see it in another language internally. This helps clients feel more comfortable and enjoy a better overall experience.
It would be really valuable to add custom domains and white labeling for the main account and sub-accounts, allowing agencies to resell the service with their own branding.

Although there are other aspects that might interest different buyers, I believe these three points are crucial for the profitability and viability of the platform, especially for the Spanish-speaking market. Since Spanish is one of the most widely spoken languages globally, implementing these improvements should further expand reach and boost satisfaction among clients with limited English skills.

Finally, I think AppSumo could benefit by adding language filters to its offers. This would save us from having to ask one by one whether a platform offers full Spanish support. I believe that with available AI tools, most software can provide multilingual responses, but the interface and notifications still need polishing. Adding these filters would encourage more development teams to support key languages and, consequently, increase user satisfaction and revenue for these platforms.

Thank you for reading my review!

Founder Team
Joshua_MsgBubble

Joshua_MsgBubble

Feb 4, 2025

Thank you for the awesome and comprehensive review! We are working quickly and efficiently in adding full multi-lingual support and understand the critical importance it places for your business and as a user. For custom domains, we are also already working that as well and should be available in the coming weeks. We have taken hundreds of great and helpful requests from the AppSumo community...

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sklsklPLUS
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Verified purchaser

Member since: Sep 2020Deals bought: 150
1 stars
1 stars
Posted: Jan 15, 2025

Had high hopes - but got hit by a big bug right after registering

I had really high hopes - but I got hit by a BUG BUG right after registering. Let me explain:

When i originally signed up using the AppSumo activation flow, I registered using regular email (not SSO, because SSO option was not available). I then entered 2 codes and got to Tier 2. Next time I logged in, I used Google SSO to sign-in (instead of the original method). What the app did was it overwrote my original (Tier2) account and created a new account with Free account under that same email... Now, I've used up the two activation codes and my account reverted to a useless Free account. I'm bummed.

I'm so disappointed that I will have to return it, because who knows what other bugs I'm going to find... and I only have so many days to return the app.

Sorry guys.

Founder Team
Joshua_MsgBubble

Joshua_MsgBubble

Jan 15, 2025

Hi skl! We've had several users activate licenses without any issues so I am sorry to hear for whatever reason your registration didn't work after the second registration. I know some AppSumo deals allow code stacking which this is not one of them (not our settings) from the product description "No codes, no stacking—just choose the plan that’s right for you." Of course this is a simple fix and...

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Verified purchaser

Member since: May 2024Deals bought: 24
5 stars
5 stars
Posted: Jan 13, 2025

AMAZING support staff - The single best experience I have ever had on APPsumo

I recently purchased MsgBubble through AppSumo and was immediately impressed by the level of support provided by the company. I've purchased over 20 software packages through AppSumo, and nothing quite compares to the experience I had with MsgBubble’s customer service.

Though I'm still integrating the software, I've already encountered several instances where the support team went above and beyond. Their prompt responses, attention to detail, and willingness to walk me through setup have set them apart from any previous purchases. It's refreshing to see a company that understands the importance of guiding its customers, ensuring that every feature—from managing communication channels all in one unified inbox to booking appointments and processing payments—is utilized to its fullest potential.

The best part is that their support isn’t just about addressing problems as they come up; they are genuinely proactive and make sure that I’m comfortable with each step of the integration process. This level of support is incredibly reassuring and has given me confidence in using the platform, which is especially important as I start to leverage its powerful capabilities like automated customer communication and review management.

In short, MsgBubble has not only enhanced my operational workflow with its innovative features but has also redefined what excellent customer support should look like. I'm excited to see how their continued assistance helps me unlock the full potential of this software for my business.

Founder Team
Joshua_MsgBubble

Joshua_MsgBubble

Jan 13, 2025

Thank you for your amazing review! We hope that we can continue to earn this high level of praise from you as you continue to use the software. As mentioned before if you need anything, just reach out! We are here to help.

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Verified purchaser

Member since: May 2024Deals bought: 46
4 stars
4 stars
Posted: Dec 18, 2024

Easy to use.

I am loving it except I wish it could be integrated with zoom.

Founder Team
Joshua_MsgBubble

Joshua_MsgBubble

Dec 18, 2024

Hi bobjrusso! Thank you for your review. We will add zoom to our list of integrations and get it out as soon as we can. Please reach out if you need anything else!

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Verified purchaser

Member since: Mar 2024Deals bought: 19
5 stars
5 stars
Edited Dec 16, 2024

This is a up and coming star

This has the bones of a very impressive app; the development and road mapping is second to none. The developer is always looking to improve and is always up for feedback. I look forward to this app developing and seeing where this can go.

Get buying now, as I'm sure this deal won't be around for much longer.

Founder Team
Joshua_MsgBubble

Joshua_MsgBubble

Dec 16, 2024

Thank you for your review, much appreciated!

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