MultiLipi is an easy to setup and use software for translating my websites. For my Wordpress site I just had to install a plugin and add their code into the plugin. I had to make a few updates to my domain's DNS but MultiLipi provided all the necessary information I needed to enter making the entire process a breeze.

Even though the general setup is pretty straightforward, I did run into a snag, so I contacted their customer support and the service they provided was extremely fast, detailed and helpful. Each question that I had they addressed. They followed up often to see if their solution resolved the issues and if not they continued to work with me until everything was running smoothly.

To be honest, in today's standard of customer service I was expecting a long drawn out process, considering so many businesses and services are pretty poor at customer service. Not MultiLipi. They were fast, responsive, and dedicated to providing stellar services and to make sure that I was happy with my purchase.