bigdaddyQ: [1] Why should I consider MyAlice when I have Desku.
io (Another Appsumo deal)?
[2] Can you share your changelog? I would like to check how many features were released after your AS launch.
Thanks!
Sibbir_MyAlice
May 14, 2024A: Hi there 👋
Glad that you asked about Desku. Here is our take on Desku vs MyAlice.
Desku is an email-based helpdesk, whereas MyAlice is a social commerce helpdesk (with email integrations in the pipeline). What that essentially means is that you can connect unlimited social accounts in MyAlice, including Facebook, Instagram, Line, Telegram, Viber. You can also integrate a WhatsApp Business account in our shared inbox or we can provide you with a WABA account after April after we become BSP.
Also, here is an independent review by SaasBattles on MyAlice vs Desku: https://www.saasbattles.com/myalice-vs-desku-best-ecommerce-chat/
Your final decision should depend on your use case, honestly. I hope I could answer your question.
As for your second query. Here is our changelog. You can check our progress since January 2022.
https://headwayapp.co/myalice-changelog
and additionally, here is our roadmap:
https://roadmap.myalice.ai/t/roadmap
Let me know if you have further queries. Happy to help 👋