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MYFUNDBOX Subscription Billing Questions

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Q: Your account will be deactivated

I bought MyFundBox in 2021, 1 code plan had 1 user, Up to $ 10,000.00 revenue/month. Then when it returned 1 code was 3 users and $50,000 revenue/month. Nice way to reward earlier users.
Today they emailed saying: "Important: Your account will be deactivated if unused by October 31st, 2025. This ensures our platform stays active for engaged users like you."
I don't like this tactic, when I bought lifetime MyFundBox it didn't have such clause.

PUAVPLUSAug 1, 2025
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Q: Will this be back soon?

anjikaizenMar 5, 2024
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Q: This will be available again in some moment?

PonstJun 28, 2022
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Founder Team
Yas_MYFUNDBOX

Yas_MYFUNDBOX

May 15, 2024

A: Hi,

Yes, it is available now in appsumo.

https://appsumo.com/products/myfundbox-subscription-billing-ltd/

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Q: Is there a way to get it to do invoices every two weeks instead of just the weekly or monthly option:?

lisa495Feb 16, 2022
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Founder Team
Yas_MYFUNDBOX

Yas_MYFUNDBOX

May 15, 2024

A: Hi,

Daily,weekly,monthly,quarterly,halfyearly and yearly are supported. biweekly support is planned.

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Q: Hi There, When I noted that this had Zapier integration, I had assumed that I would be able to route ...

invoices from Quickbooks to this platform and have clients login and pay there invoices etc.

However I can connect myfundbox to zapier, but there are 0 options to do anything.

Will this every be supported or possible?

dave513Feb 2, 2022
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Founder Team
Yas_MYFUNDBOX

Yas_MYFUNDBOX

May 15, 2024

A: Hi Dave,

Apologies for the late reply.

we support zapier for following usecases.

you customer receives a paylink for one off or recurring payments. when payments are processed you receive notifications through zapier and can send invoices with status paid to your customer from quickbooks or any other book keeping tool.

please get in touch with support we would be glad to clarify any other queries you might have.

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Q: Please bring this one back :-) I snoozed and missed out.

Would like to stack max codes. Thanks.

AppMeisterJan 13, 2022
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Q: Hi Yas (I hope you are the one who read this message, not one of your support team)!

I'm a user from your previous deal. The new Deal Terms shows clearly "All past AppSumo buyers will get automatic access to code 1 feature limits" but when I checked my accounts, it was still not update to the new limits.

I contacted support for this issues. Out of my imagination, one man asked me to write reviews on many platforms to get the upgrade. When I showed him the screenshot of the Deal Terms saying that my accounts will get upgrade automatically, he reply in a nonsense way "This upgrade only valid until the Appsumo offer and upgrade was done for all customers. no automatic upgrade is possible".

I tried my best to tell him that as the new deal terms, I don't have to leave any reviews, neither asking for the upgrade, it will be done automatically but he just simple say "cant do much about this"

Please let me know who is in charge to solve this issue in a fastest way. I got tired of asking for the thing that can be done easily in one second but he didn't want to understand.

Thanks

leon.saasJan 13, 2022
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Q: Missed the deal, wondering if you'll return for AppSumo Plus members?

e822ceb6f71941a4a6e59a25f3d9adc9PLUSJan 10, 2022
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Founder Team
Yas_MYFUNDBOX

Yas_MYFUNDBOX

May 15, 2024

A: HI,

please get in touch with support we might have a special offer for you!

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Q: Hi my account was supposed to be updated to 50k limit each month after leaving reviews but I see that you have only given me 30k a month.

Even with the emails and I have sent emails with regards to it and not hd a response. But I see now u are offering 50k for tier 1 anyway. But still my account is at 30 with no response to my email. Feeling like support was there just to get the reviews and didn't give the 50k monthly allowance. Can u please check your emails T.

Thanks

gustNov 23, 2021
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Founder Team
Yas_MYFUNDBOX

Yas_MYFUNDBOX

May 15, 2024

A: Hi,

some of our customer who have popup blocker do not see the chat widget. please disable popup blocker you should be able to see chat option where our support team are available and glad to support

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Q: Im very confused with sub accounts, white labelling and cname?

Why is this now only avaible on platinum and diamond pricing? https://myfundbox.com/subscription-billing-pricing

It was available to us before i think.

Can you explain please exactly what we re in for financially with each case.

Thank you.

0cb01ff7064343e5a4022080f235dc8fPLUSJan 8, 2022
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Founder Team
Yas_MYFUNDBOX

Yas_MYFUNDBOX

May 15, 2024

A: Hi,

These capabilities are not part of the lifetime deal but was available in earlier deals.

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Q: I want to buy this but you have ignored my question?

Above you state:

"Lifetime access to MYFUNDBOX Subscription Billing
All future Silver (code 1), Gold (code 2) or Gold+ (code 3) Plan updates"

I look on your site and silver subscription no longer exists?

Can you please explain?

I'm getting very nervous about buying...

0cb01ff7064343e5a4022080f235dc8fPLUSJan 9, 2022
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Founder Team
Yas_MYFUNDBOX

Yas_MYFUNDBOX

May 15, 2024

A: Hi,

All these plans have only difference in volume of transactions and no difference in rest of the features and fit into the Gold plan which is available today.

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Q: Dear Madam, Sir, On August 5th of last year, I bought 1 code for the MYFUNDBOX Subscription Billing ...

platform and following my purchase I have the following questions:

1. As my purchase was with the old AppSumo offer, is CNAME still in effect for my purchase contract?
2. Secondly, can I buy 2 or 3 more codes to increase my functionality limits?

Thank you for your answer.

ProjectBusiness2020PLUSJan 9, 2022
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Founder Team
Tasneem_MYFUNDBOX

Tasneem_MYFUNDBOX

May 14, 2024

A: Feroz,

for purchasers of previous deal CNAME is included.

Please get in touch with support for increasing your features.

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Q: You've listed benefits of silver on Appsumo, but on your site the first tier is Gold.

Can you explain please?

0cb01ff7064343e5a4022080f235dc8fPLUSJan 8, 2022
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Q: 1 When will CNAME be available?

2 Will CNAME be available at no cost for all tiers?

thanks

PersonalEdgeNov 24, 2021
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Founder Team
Yas_MYFUNDBOX

Yas_MYFUNDBOX

May 14, 2024

A: Hi,

Q. When will CNAME be available?
Ans: we are rolling out CNAME capability in December for selected customers in firstphase. will be generally available from January for all customers.
Q. Will CNAME be available at no cost for all tiers?
Ans: CNAME must be purchased as an Addon.

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Q: The lack of clear CNAME availability as part of any of these deal tiers is the main reason for not loving it.

It's odd to have a payment billing platform that is _not_ branded to the domain of the entity trying to collect the payments.

Unless myfundbox's ambition is to appear to be like stripe or paypal, but when why provide whitelabel services?

Please add CNAME option as part of your LTD offer.

info5534PLUSJan 6, 2022
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Founder Team
Tasneem_MYFUNDBOX

Tasneem_MYFUNDBOX

May 14, 2024

A: Hi,

Not all customers have requested CNAME capability so it is available as an Addon for your LTD.

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Q: I was very close to buying this for three reasons: I've been looking at competitors for a while now, and ...

almost went with Chargebee, I also live in Germany, and the people building this seem to be originally from close by where I'm from.

Buuuut...
I emailed support regarding custom branding and CNAMEs and they say I will have to upgrade to a monthly Subscription Gold Plan or pay a one time fee of 999€.

I'm fine with paying (a low) transaction fee, maybe even a low monthly fixed fee on top of the 1 code I was about to buy, but 999€ for custom branding and CNAME is way overboard. Maybe €49 or even €99 or €199, but €999 is "jenseits von Gut und Böse" as we say in German :-)

So my question is:
Any chance of buying 2 codes to get the custom branding and CNAMEs?

RiyadhJan 5, 2022
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Founder Team
Yas_MYFUNDBOX

Yas_MYFUNDBOX

May 15, 2024

A: hi,

Custom branding is already part of LTD you can add your own logo and address.

CNAME or custom domain is not available in LTD, i can get the subscription fees reduced for you. please get in touch with support again. will ensure you are given the best deal.

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Q: Dear Yasmeen and Myfundteam, Thank you for these LTD offers.

It is specified that a 1 code will have all futur silver plan updates and 3 codes will have a Gold+ plan updates.

However there is now : Gold PLatinium and Diamond.

What update can i pretend with 1 code and with 3 codes ?

By the way CNAME seems to be really a must have.

Thank you

ngirardinPLUSJan 7, 2022
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Q: I see lots of people asking about cname which is a standard on many LTDs, so I asked support as was mentioned.

They said if I purchased tier3 it will cost 499€ as an addon.
However, I'm confused as in other questions you say this will be Free in Q2, and it is listed in the roadmap - which again is even more confusing.

It can't be both 499€ and Free so I presume there is some error and miscommunication somewhere.

Can you clarify the situation for cname... and sub-accounts?

Will sub-accounts be another chunk of additional money?

DarrenWPLUSJan 7, 2022
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Founder Team
Tasneem_MYFUNDBOX

Tasneem_MYFUNDBOX

May 15, 2024

A: Hi Darren,

Hi Darren

Yes. thats correct.

- CNAME was included in ealier deal but not in the current deal it now available as addon.
- Subaccount was included in earlier deal but not included in the current deal. this is not available as an addon.

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Q: I have a desktop app and I will like to be able to do the following: 1) One Time Payment - Ability to sell ...

my app at a fee and provide a license renewal after a year to be able to get updates
2) Subscription Plan - Allow user to subscribe for a monthly fee. In this case, I want to be able to download/get the subscription data and manage it somewhere and then hook up my desktop app to check for subscription status. So, can I have API access to the subscription data so that I can use it?

3bd9d37c91c44d6c82ec7ef9164a1494PLUSJan 6, 2022
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Founder Team
Tasneem_MYFUNDBOX

Tasneem_MYFUNDBOX

May 15, 2024

A: Hi,

Q. One Time Payment - Ability to sell my app at a fee and provide a license renewal after a year to be able to get updates
Ans: Yes, this is supported you can even automatically provide license key once a payment is complete. please book a meeting slot on our chat we can explain this
Q. Subscription Plan - Allow user to subscribe for a monthly fee. In this case, I want to be able to download/get the subscription data and manage it somewhere and then hook up my desktop app to check for subscription status. So, can I have API access to the subscription data so that I can use it?
Ans: Yes. This is possible. you just need to handle webhook events to check subscription status and manage access to your customer subscriptions. please get in touch with chat we will explain you how it can be done.

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Q: Team MYFUNDBOX, Happy New Year!

Thank you for the well thought-out explanation of your product. The roadmap help as well. All that is missing is direct integration with Deskera and Elementor. That said, I have a handful of questions I wish for you can answer:
1. Cost of CNAME add-on. I could not find it on your website.
2. Interface white label option.
3. Does MYFUNDBOX integrate your online payment product for one-off payments?

Further explanation of #3. I would like to charge a monthly subscription to a mail service, but have a single charge for consultation.

Lastly, I would like to get the full stack of codes, but I also see that it only supports one account/business. Your roadmap shows sub-accounts in the voting booth. It would be nice to have the $200k per month broken into 100 sub-accounts at $2000/month, 50 sub-accounts at $4000/month, and so forth as long as the total does not exceed the $200k.

Thank you for entertaining my curiosity.

Cheers!

560479d4138e4533ad828122388178c8PLUSJan 4, 2022
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Founder Team
Yas_MYFUNDBOX

Yas_MYFUNDBOX

May 14, 2024

A: Hi,

Happy New Year! Thank you for the well thought-out explanation of your product. The roadmap help as well. All that is missing is direct integration with Deskera and Elementor.

Ans: New Year best wishes to you as well. we have added deskera and Elementor in request list. please vote.

That said, I have a handful of questions I wish for you can answer:
1. Cost of CNAME add-on. I could not find it on your website.
Ans: CNAME is only available in subscription plan but for LTD customers we will provide this as an addon. please get i ntouch with support.
2. Interface white label option.
Ans: whitelabel is only available in Subscritpion plan but for LTD we will provide this as an addon please get in touch with support.
3. Does MYFUNDBOX integrate your online payment product for one-off payments?
Ans: Yes.

Further explanation of #3. I would like to charge a monthly subscription to a mail service, but have a single charge for consultation.
Ans: this is in beta and only released for certain customers. the capability to include one-off payment along with subscription is planned for Q1 release.

Lastly, I would like to get the full stack of codes, but I also see that it only supports one account/business. Your roadmap shows sub-accounts in the voting booth. It would be nice to have the $200k per month broken into 100 sub-accounts at $2000/month, 50 sub-accounts at $4000/month, and so forth as long as the total does not exceed the $200k.

Ans: Subaccounts capability is planned for later releases. will take this as a request for the engineering team to review.

Thank you for entertaining my curiosity.

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