I'm a user from your previous deal. The new Deal Terms shows clearly "All past AppSumo buyers will get automatic access to code 1 feature limits" but when I checked my accounts, it was still not update to the new limits.

I contacted support for this issues. Out of my imagination, one man asked me to write reviews on many platforms to get the upgrade. When I showed him the screenshot of the Deal Terms saying that my accounts will get upgrade automatically, he reply in a nonsense way "This upgrade only valid until the Appsumo offer and upgrade was done for all customers. no automatic upgrade is possible".

I tried my best to tell him that as the new deal terms, I don't have to leave any reviews, neither asking for the upgrade, it will be done automatically but he just simple say "cant do much about this"

Please let me know who is in charge to solve this issue in a fastest way. I got tired of asking for the thing that can be done easily in one second but he didn't want to understand.

Thanks