Q: Youtube links
I save a lot of youtube videos. Instead of no cover and a name starting with youtube (the actual youtube link), can you grab the cover image and the name of the video from youtube, it would make a lot of more sense.

Tony_MymemAI
Jul 25, 2025A: If the link is properly structured, it will show the video’s cover image and the video’s title.
If there’s no way to retrieve that information, then a default YouTube image will be shown instead.
If only a few links don’t show a cover image, it’s likely an issue with those specific videos.
But if you notice this happening to a large number of videos, please feel free to take a screenshot and send it together with the YouTube links to support@mymemo.ai, and we’ll be happy to help you out! 🌷💖

Verified purchaser
Ohh i just had to wait for ai to run through. It works perfectly just how i wanted.
cool thx

Verified purchaser
Why isn't YouTube processing working properly❓
I took a URL link from a YouTube video and added it to NotebookLM – I got the summary very quickly.
However, when I added the same link to MyMemo, I got the message:

Verified purchaser
A message appears with a problem... and it doesn't work.
Our system is designed mainly for “read‑later” usage, so we don’t aggressively pursue instant processing speed.
This approach also helps us keep costs lower so we can offer the service more sustainably.
Of course, we’re always working hard to improve the summarization speed over time! 💖🌷✨

Verified purchaser
This isn't working for me. I've added three YouTube videos and haven't received a summary for any of them.
🤔
Could you give me an example of a YouTube video link where this will work?

Verified purchaser
The following message appears:
AI SUMMARY
An issue occurred during summarization, possibly caused by the file or network.
1. Please check the file and try right-clicking to resummarize
2. Try to use the browser extension for summarization.
3. If the problem persists, please contact support at support@mymemo.ai via email.
:(

Verified purchaser
Can you please fix this so that Youtube videos embed like in Notion and can be played.

Verified purchaser
Is this limited to English-language Youtube / Videos?
we found youtube summary has a bug today, we are fixing it. thx no language limit, what is your language to use?
We're not sure why, but the issue resolved itself before we could identify the cause. You can right-click the card to choose 'Regenerate Summary' or add a new one.

Verified purchaser
UX/UI
🤔
Why doesn't anything happen when I click "↩️Retry summarization"?
Is there a message or information?
Someone might have the impression that this isn't working.

Verified purchaser
I did as you wrote.
Now I get the following messages:
(❎timeout of 300000ms exceeded)
🤔
we are restarting the service. please wait a moment.

Verified purchaser
Now the following message has been displayed for several hours:
✨AI Summarizing
Generation in progress, please be patient.

Verified purchaser
This can't be. This functionality is not functional.
For comparison, Google's NotebookLM translates in 3 seconds, and the same is true for summarizing.
🤔
This only spoils the opinion about the solution.

Verified purchaser
I give up. 🙁
This feature doesn't work. After hours of waiting, I get the message:
AI SUMMARY
An issue occurred during summarization, possibly caused by the file or network.
1. Please check the file and try right-clicking to resummarize
2. Try to use the browser extension for summarization.
3. If the problem persists, please contact support at support@mymemo.ai via email.

Verified purchaser
Try video in languages other than English.
I noticed that it worked with movies in English,
but not with movies in other languages.
it works. please send the youtube links to support at support@mymemo.ai, we will hep check it.
It works for all language except greek

Verified purchaser
From what I've checked, it seems the list of unsupported languages is longer.
🤔
This would need to be checked and verified.

Verified purchaser
If there's no proper language support for YouTube, it's pointless for me.
🤔
I'm considering a refund.
Hi Jack. We’re sorry — our YouTube service provider is currently experiencing issues with Polish and Greek language support. We’re working on finding a solution. Apologies that you’re affected by this while using Polish.