4.2
Taco ratings
The review summary should be corrected to: "Customers are all about MyMemo, praising its efficient information management, personalized learning assistant, and multilingual support. There are a few hiccups like occasional glitches with AI responses and YouTube summarization, just small bumps on the road. Weighing the raves against the occasional grumbles, MyMemo is hitting the mark and is a solid buy for those in need of AI-driven knowledge management. With an overall rating of 4.2 and 133 total reviews, and a 60-day money-back guarantee, it's worth giving it a try."
AI-powered summary of customer reviews
Verified purchaser
Ripped off
I created an account and supplied 2 of 3 codes. Problem with the 3rd code. Some how the account disappeared. Zero help from MyMemo to resolve the problem other than generic message to log in and use the codes. Password recovery never sent the necessary code. Attempt to create account produced "Something went wrong" or something like that. Vague error message. No response from MyMemo about this, ever after getting Appsumo support involved. Bottm line: Mone yon 3 codes down the drain, because the problem spanned the refund date deadline. No response from MyMemo. No refunct (so far) from Appsumo.
Leo_L
Edited Oct 6, 2025Hi,
We’re sorry to see this review, but your description isn’t accurate.
Our records — including all email exchanges with both you and the AppSumo support team — clearly show that:
You initially reported an issue with your third code, and we helped you successfully redeem it, 2 months ago.
You later requested to change your login email, and we assisted with that as well.
Nearly two months...
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Verified purchaser
Add Note
Hope to improve a Memo program so that users can add different types of notes/memos themselves.
Yes, it would be even better if I could input different types of notes/To do lists, not just save videos/bookmarks or the like.
For some users, this could make MyMemo very complete.
Tony_MymemAI
Aug 6, 2025Thanks for your review! Just to clarify — do you mean you prefer your notes to support rich text (like bold, images, and links)?
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Verified purchaser
Didn't save my work. Lost a bunch of work I did.
I really liked the idea of creating notes, and then chatting with the database I'd be creating.
The problem is, there is a bug that deleted my work!
Here's what happened:
I started a My Memo page on my desktop, finished it on their mobile app, and then today I see the app bug out, and all my work disappears.
I panic and open my desktop to see only the progress I had made on it yesterday.
I switched back to mobile, and now I'm staring at a blank notes form.
Then the desktop also updates to a blank notes form, and I've effectively lost all my work.
Can't believe this. Refunding NOW.
Update:
Thank you for the response.
Currently I feel it is absolutely a deal breaker if I can’t trust the save function.
Although you are reassuring me it is saved in your database somewhere, this isn’t something I should have to hunt down support for.
Unfortunately I already deleted the app, refunded, and re-wrote my notes before I read your message.
I don’t want anyone else to experience the same issue and would warn against working on notes cross platform until it is fixed.
If you can confirm the bug is fixed, I will gladly remove this review.
You’re right, 1 taco isn’t fair so I will add extra notes and look at your app as a whole.
I added an extra taco since other features worked as intended.
Chrome extension worked well, except the ai summary wouldn’t work sometimes. Summary was good when it did work.
I liked the collections and the ability to organize my links. Saving websites was a breeze.
It would be a solid 4 tacos and I was intending on keeping it if I didn’t get burned by the notes feature.
Thanks
Tony_MymemAI
Edited Aug 5, 2025Hi NicheFriend! 💙
We want to reassure you 100%: your work is most likely still safely stored. We've seen similar cases before, and it often turns out to be caused by logging into the wrong email account (like Google login vs. manual email login).
Could you please send us your account details at 📧 support@mymemo.ai? Our team will look into it right away and help you recover everything you've...
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Verified purchaser
A Promising Tool That Keeps Getting Better – Almost There!
I purchased MyMemo about 6 months ago, and honestly, at that time it felt a bit unstable. The app was slow, and certain features just didn’t work smoothly.
But the team is incredibly active on Discord, responding to feedback, fixing bugs, and shipping updates fast. There was no Android app — now there is. You couldn’t even add line breaks in GPT chat — now you can.
It’s still not perfect, but I genuinely enjoy using this tool, and more importantly, I believe in its direction.
I bought Tier 3 for myself, and recently got another Tier 3 for my wife. We’re both content creators and use MyMemo mainly for idea generation and script drafting.
While the GPT-4o output seems optimized more for summaries than creative writing, I believe this can be improved with better prompt tuning and using Claude in combination.
On top of that, it’s been incredibly useful for organizing language learning and general study content. It really helps keep thoughts structured and searchable.
I truly hope they add a custom prompt feature soon — this would address many current limitations and allow more tailored, creative output.
Overall, I’m satisfied. It’s a great tool that deserves more attention. I hope more people discover it, and that the team strengthens their marketing efforts — because this is a hidden gem that could become essential for many.
Tony_MymemAI
Jul 31, 2025Haha, thank you so much for your support! 😊
We're really happy to hear that both you and your wife are enjoying MyMemo — it means a lot to us that we're able to help you in your creative work.
You're right — we honestly haven’t done much marketing yet, but we’ll definitely start focusing more on that soon!
Regarding the custom prompt feature, do you mean being able to define how summaries are...
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Verified purchaser
Happy with my purchase
I feel good because I bought this product and I see it can have a great impact in my organization. O bought tier 3 because I expect to use it for a lifetime and with tier 1 and 2 will reach a day when some limitations will present especially in collections, with unlimited tier no limitations. I am expecting team lifetime deal as well.
Tony_MymemAI
Jul 28, 2025Hi Daniel! 😊
We’re so happy to hear that the product is making a positive impact in your organization — that truly means a lot to us!
If you have any questions or ideas regarding the team workspace, feel free to share them with me anytime. We're always looking for real organizational use cases to help us refine and improve the product.
Thank you again for your support and for choosing Tier 3 —...
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