Thank you for sharing your thoughts! Here’s some clarification on how MyMemo works:

Data Security: All your data is securely stored on Amazon AWS with encryption and is only accessible to you.
Chrome App Performance: We're not sure why you're experiencing issues with the Chrome app. Everything works fine on our end. If you’re facing technical problems, please contact our support team at support@mymemo.ai, and we’ll help resolve them promptly.
File Upload Limits: Our Ultra (Lifetime) plan allows unlimited file uploads. Occasionally, during high server loads, uploads may be delayed, and we encourage you to try again later.
Advanced Knowledge Retrieval: We use a RAG (Retrieval-Augmented Generation) method to retrieve knowledge from your library, which works differently than traditional search. Optimizing the way you phrase your queries can help achieve better results.
Purpose Comparison: Google NotebookLM is indeed a great tool for research. However, MyMemo is designed to be your digital second brain—a space where you can seamlessly store, organize, and access everything in one place.
We hope this clears up any misconceptions, and we’re always here to help if you have more questions!