I'm thinking about whether to cancel the purchase

I bought the third level, I've been using it for a month and I have something to say. I am writing this review after the service has been unable to work normally for the 3rd day in a row. I was hoping it was temporary, but unfortunately not.

So, what did you like:

1. Great idea
2. Excellent design
3. Cool mobile app
4. The opportunity to ask your question not only from your own database
5. Photo text recognition
6. The web version is very convenient for me.

What didn't you like:

1. Constant mistakes when you ask a question about your database. It might look like this: you ask a question, the answer to which is DEFINITELY in the database, he writes that "Something went wrong" or "Completed", but nothing. Or it gives an incomplete response, cropped. I use other services in parallel, and they easily find the answer based on the document.
2. Always the summary of the document is also cropped.
3. Sometimes, the answer doesn't really reveal the point. A third-party tool does this more correctly and completely.
4. It is not possible to navigate to a specific place in the document where the answer is located. I would like to read in more detail about the specific answer, but he can only give a link to the document in which he found it. What if the document consists of 500 pages? How do I find what the AI was relying on in it?
5. Sometimes, clicking on the link that appears as an answer, I am thrown to another tab where it says that an error has occurred.
6. Very often, in 80% of the responses, he refers to only 1 document, although the information I am looking for may be extensively mentioned in several documents.
7. Memocast is too short to listen to, it cannot make a podcast that will reflect all or at least the basic information on the document. It is compiled from random short pieces of the document and does not reflect the main essence of the document.
8. If you ask him which version of GPT he uses, he writes "I use a model based on GPT-3.5." and not 4o, as stated. Why is that?
9. The voice note is recorded only in English, despite the fact that you are not speaking English.
10. Inability to properly use Notes. And the magic "Edit this note" function does this for a very long time, and practically nothing changes at the output, unlike other tools that structure it, remove unnecessary characters, and so on.
11. The "Expand more ideas" feature in the note doesn't offer anything either.
12. There is no automatic saving of a note when exiting it, you need to constantly press the button and wait. Pitifully.
13. I was never able to get into Discord.
14. The site indicates the presence of Gemini, but in fact it is not.

The application has serious flaws. And even if we imagine that the team will take over them tomorrow, it seems to me that it will take a very long time to fix them. All this just physically prevents you from using the tool properly and trusting it to analyze data.