Verified purchaser
Improvements
UPDATE - June 17, 2025
I used the flag in email to add a particular email to my notes, but it ended up in the wrong workspace. Unfortunately, there's no way to undo that, and I can't move it to another workspace. This is pretty frustrating.
Based on the regular activity in Discord from users and MyMemo programmers, shows they are very responsive, but it is sure a lot they have to do to make this program useful.
Reduced to 3/5
UPDATE - May 28, 2025
The page saves are now working, with the exception of Gmail (I sent a video to support just now). I'm impressed with the level of support so far, but we'll see how that pans out.
I've upgraded this to 4 stars now from my original 2. I'll upgrade to 5 if they can fix the other issues soon. Definitely consider purchasing this deal now.
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I'm happy to revisit this rating when I hear back from support, but at this stage, I'm incredulous at just how much is NOT working in this application.
Chrome Plugin isn't Working Correctly
When I save a page using the Chrome plugin, I
a) Select the appropriate workspace and the collection: "StepForth > Research"
b) Then I save, and it says it was successful.
c) Then I go to MyMemo and can't find it anywhere, even under the StepForh workspace. Nope... It's under my personal workspace... why???
I've repeated this several times with the same outcome.
Saves
When I save a page it is just saving a link instead of all the text on the article... why is that? It seems useless to me since the page could very well be password protected or it could be deleted... I want a record and a place to do research quickly within all of my notes.
The same happens when I want to save a particularly excellent and informative email... it saves a screenshot of my email and the email system and then just provides a link to the specific email... it would be far more sensible to copy the content from the email and then provide a link to it in case I ever need that.
In addition to what I said about the email, I decided to see if the system could at least allow me to summarize that using the "Ask Memo" AI tool that appears right next to my saved email (remember, it's just a link to the email)... but no, that's useless too... when I asked it to summarize it, I got this: "Could you please provide the specific article or topic you would like me to summarize? This will help me locate the relevant information and create a detailed summary for you." Um... "Don't you see the email saved in MyMemo that is open and which I'm referring to?' I asked, only for an unreal answer, "I cannot access or view your emails or any specific documents directly. If you could provide me with the title or main topic of the article you'd like summarized, I can search your knowledge base for relevant content and create a detailed summary for you."
Chrome Web Clipper
When I highlight text and use the MyMemo Web Clipper and select "Save to Notes" there is no way to select the project or collection... so where does it go? It goes to the last place I selected - which at least makes some sense - so part of the chrome plugin is working.
The Chrome Plugin Prompt
"Save this website" is not correct. I'm not saving this website, I'm asking to save this webpage and the content within it.
Please change the text to "Save this Page" or with the way your system is working now, "Save a Link to this Page" - which again is pointless.
Discord
Your support says to sign up for Discord and you provide an invite link... even that isn't working because it has expired.
Tony_MymemAI
Edited May 25, 2025New updates: The new version of mymemo extension has been released whose select-workspace bug has been solved. please update it: https://chromewebstore.google.com/detail/mymemo-web-clipper/acbjeolbnaiecolebdcopocflkljjmhi?hl=en
Hi, Stepforth! Thank you so much for your detailed feedback! 💌 Happy Veterans Day!
Please don’t be too upset — let me walk you through what’s happening and how we can help fix things together 😊
1. About the Chrome Plugin & Workspace Selection
The ability to choose a workspace is actually a brand-new feature — so new, in fact, that the plugin you’re using is still the previous version that doesn’t support it yet. We’ve already submitted the updated plugin (with a redesigned UI, workspace selection, Twitter & Gmail support, etc.) to the Chrome Web Store, but the review process has been very slow lately — it’s been pending for nearly a week!
We haven’t announced the update yet (no emails or Discord posts), because we’re still squashing a few bugs (including one related to Gmail pages). Once the update is approved and stable, we’ll send out a proper notification and guide. So stay tuned — it’s on the way!
2. About the Saving Issue (Only Saving a Link)
That definitely sounds like a bug — the plugin should be saving the full page content, not just a link. Could you please email us at mailto:support@mymemo.ai or share a screenshot + link in our Discord (https://discord.com/invite/ZXapdkrb8M)? This isn’t a common issue, and we’d love to get it fixed for you as soon as possible!
Also, the "screenshot" you mentioned is just a visual preview — the AI doesn’t summarize based on that.
3. Regarding Ask Memo + Email Summarization
"Ask Memo" works best with direct questions based on content that has already been successfully summarized into your knowledge base. You’re right — we’ll be improving document/file management soon to make this smoother!
4. Web Clipper Highlight Save to Notes
You're absolutely right — currently, the highlighter doesn’t support selecting workspace or collection, but that’s already on our to-do list and will be added in a future update
5. The Plugin Label “Save this Website”
Yes! Great catch — we recently changed that label from “Save Link” to “Save this Website” due to overlap with another new feature (auto-detecting links inside highlighted text). But we realize this new label can be misleading, so we’re going to change it to “Save this Page” instead. Thank you for the helpful suggestion!
6. Discord Invite
Here’s a working invite link for you: https://discord.com/invite/ZXapdkrb8M
We checked — the footer and side panel links are working, but the link in Contact Us page was outdated. We just update it. Thanks again for catching that and helping other users too!
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We truly appreciate your honesty and care in reporting all these issues. It helps us grow, and we’re doing our best to build a product that really works for everyone 💪
If you’re willing to revise your rating later, we’d be grateful — but either way, thank you for being part of our journey 💙
Let’s fix this together! Happy Veterans Day!
Warm wishes,
Tony
The MyMemo Team