Ripped off
I created an account and supplied 2 of 3 codes. Problem with the 3rd code. Some how the account disappeared. Zero help from MyMemo to resolve the problem other than generic message to log in and use the codes. Password recovery never sent the necessary code. Attempt to create account produced "Something went wrong" or something like that. Vague error message. No response from MyMemo about this, ever after getting Appsumo support involved. Bottm line: Mone yon 3 codes down the drain, because the problem spanned the refund date deadline. No response from MyMemo. No refunct (so far) from Appsumo.
Leo_L
Edited Oct 6, 2025Hi,
We’re sorry to see this review, but your description isn’t accurate.
Our records — including all email exchanges with both you and the AppSumo support team — clearly show that:
You initially reported an issue with your third code, and we helped you successfully redeem it, 2 months ago.
You later requested to change your login email, and we assisted with that as well.
Nearly two months later, you claimed your account was gone. We offered to reset your password immediately, and AppSumo support also reached out to you — but we never received a reply from you after that.
We’ve done our best to help resolve your issue in every step, and the AppSumo team has been fully involved in the communication.
We’re always here to help — if you’d like to solve real problem, just contact us at support@mymemo.ai
, and we’ll assist you right away.
— The MyMemo Team