Q: Another question - what happens when a client stops paying for the service?
Do they get to keep the signature?
Is there a way that we can stop their signature from displaying?
MySignature_Support
May 15, 2024A: Hi @Dewan,
Thank you for being so patient.
Let me answer your questions below:
1. Another question - what happens when the client stops paying for the service? Do they store the signature? Is there a way we can stop their signature from being displayed?
> Once you buy signatures, you get them for life. So, if your client stops paying you for your service, you can remove their signatures from your company dashboard, so their signatures will no longer work in your clients' emails.
2. What are the chances of creating a full-fledged white label agency hub? Level 3 is purchased and we can't send customers to the agency center - they will compare prices between us and you and realize they can get the same deal for much cheaper by going directly to you. After that, all our marketing efforts failed and you walked away with the prize!
> Agency Hub is not currently a branded solution, but we understand why it would be useful for agencies/resellers and added it as an idea for the future. So stay tuned for all future updates, which we will email all our users. We respect our clients' businesses and never work behind their backs. Our reputation is critical to us!
Hope this helps. If you have further questions or suggestions, please email us at [email protected].
We look forward to hearing from you.
With best regards,