I'm sorry to hear you haven't been able to fully leverage Mystrika's capabilities to accelerate your business growth.

This means you already have this email address connected on the "Home" tab either in the same account, or in a different account of Mystrika.
You will have to delete your email from that account and then add it in this account.

As these questions are generic in nature and doesn't not require us to specifically look into your account, they are best suited for our chat tool ( screenshot https://ibb.co/1fv37FcY ) and our community https://www.facebook.com/groups/coldemailaccelerator/?sorting_setting=RECENT_ACTIVITY

As you are holding multiple accounts under Mystrika, it's also a great time to go through our terms at this point ( https://fresent.com/terms/ ).

Please note : You are allowed to have any number of paid accounts of Mystrika, but only 1 free account in addition to them.