We’re currently experiencing unusually slow delivery in a live campaign that should have completed within 2 days based on configured sending limits.

Campaign Details:
• Start Date: March 18, 2026
• Prospects: 139
• Sender Accounts: 5
• Daily Limit: 25 emails per sender

Based on this setup, the campaign should have completed within 2 days. However, as of April 1, the campaign is still not finished.

We contacted support on March 19 with full technical details but have received no response so far, which is concerning, especially during an active campaign.

From our side:
• Campaign is active
• No errors or bounce issues
• Sender accounts working normally
• No quota limitations visible

This suggests potential backend throttling or queue delays.

The platform has potential, but slow delivery and lack of timely support during active campaigns is a serious concern.

Hoping the team addresses this soon.
Reliable performance and responsive support are critical for outreach tools.