Q: I know there is 1 custom avatar on tier 3 and 2 custom avatars on tier 4.
I know they can be used forever without subscribing to any plan.
I mean, I decided to add custom avatars after appsumo launched. (For example, on tier 4., I decided to add a new custom avatar on top of the 2 custom avatars, that is, my account has a total of 3 custom avatars) According to what you said before, we need a subscription plan to use this one New custom avatar, are there any changes now?
Your Answer
Each license has a certain number of download minutes. Only a few minutes are not included in the license you need to purchase. If you determine there is an error, please send a message via email at contact@neiro.ai and I will resolve any issues
my answer
Sorry, I asked about custom avatars, but it seems you answered incorrectly.
Can you give me the correct answer?
Maria_Neiro
Jul 9, 2024A: Hello!
For custom avatars, please schedule a call with our manager to discuss the specifics of creating and adding a custom avatar to your account. If you've already purchased a tier that includes custom avatars, the number of avatars will align with your purchase.
If you have any questions or need more details, feel free to contact us at contact@neiro.ai.