Q: Hello Support Team, 1.)
Great product š! Can users or team members be switched out over time?
2.) What happens to the software on the device of the team member that is switched out or leaves the company?
3.) Are there plans on the roadmap to add a Chrome extension? If so, what is the time frame this feature will be available?
4 ) Is there a way to manage user roles and permissions within the software?
5.) Is there user dashboard or workspace to manage team collaboration?
6.) What is the difference between the Pro bundle vs the Max bundle?
7.) Are there any monthly limits or restrictions using the software?
Thanks in advance for answering my questions. I look forward to your response.

Valentyna_NetpeakSoftware
May 14, 2024A: Hi there and thanks for your feedback!
1. As for current logic, you can share license only once on your side. However, you can contact us and we will assist you with changing accesses on our side. Here is an article on this -> https://help.netpeaksoftware.com/en/support/solutions/articles/103000243686-how-to-share-a-license-with-another-user-
2. This user will just have our Freemium version :) Also attaching an article on this topic -> https://help.netpeaksoftware.com/en/support/solutions/articles/103000243688-how-to-get-a-free-trial-
3. Our roadmap includes developing Netpeak Spider for macOS to Windows functionality. Additionally, we're dedicated to implementing features based on the community's votes on our forum. You can find out more here -> https://help.netpeaksoftware.com/en/support/discussions/103000115027
Unfortunately, I can not name a timeframe, though posting your feature on Forum will increase chances :)
4. For now there is no such a possibility to manage roles.The email used during purchase is the main one and within this account you will be able to share additional available accesses.
5. Sounds like a feature request as well. Primary our tools were designed for SEO analysis for a single user.
6. Pro Bundle contains Netpeak Spider Pro & Netpeak Checker Basic
Max Bundle contains Netpeak Spider Pro & Netpeak Checker Pro
You can find more about comparison of Checker plans on the pricing page ā https://netpeaksoftware.com/pricing?product=2
In short, the Checker Pro plan additionally provides the following options:
* Scraping of contact data
* Collection of parameters for selection of donors or expired domains: DNS, Whois, Wayback Machine
* Comparison of the traffic of different websites
* Work in multi-window mode
Also, I will recommend you to view this table for detailed comparison -> https://docs.google.com/spreadsheets/d/1vAgkTovEU1NIBvV7dSX8wjYk8T1UYcvSBsWsrxtUnBc/edit#gid=0
7. There are no monthly limits or restrictions in our tools. The only thing worth mentioning, if you scrape a huge number of websites, there might be restrictions from Google itself, in this case proxies will help to avoid blocking.

Verified purchaser
Thanks, I appreciate your detailed response to my questions. š
Glad to help :)