NEURONwriter Questions

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Q: Issue: Purchased codes not reflected in account

I purchased 3 codes for NeuronWriter via AppSumo redeemed them successfully at that time. The system displayed that the codes were redeemed, and they are now marked as used, so I believed my plan was properly upgraded.

However, after checking recently, it seems the upgraded plan is not applied to my account.
Has anyone experienced a similar issue? How should I proceed?

JUN_IIZUKAPLUSSep 22, 2025
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Founder Team
Pawel_NeuronWriter

Pawel_NeuronWriter

Sep 22, 2025

A: hello,
Just contact with support. Sure we will find your account as soon as we know AppSumo codes, as most of users use multiple emails and redeem codes on different email.
Have a great day ;)

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Q: Can we upgrade even though it is sold out?

luciano41PLUSJul 22, 2025
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Founder Team
Pawel_NeuronWriter

Pawel_NeuronWriter

Sep 18, 2025

A: Hello,
Not. It's possible only when the lifetime offer is active.
Hope this helps ;)

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Q: Any news on coming back to APPSUMO?

Any news on coming back to APPSUMO?

muhammad437PLUSJul 15, 2025
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Q: Multiple Emails on License Transfer - No Response Yet

Hi, I have sent multiple emails on hello@ regarding license transfer but so far has recieved no response. Its been over a week now.

7b4b89d4c39a48b5a3d4ece163d83c16Jun 22, 2025
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Founder Team
Pawel_NeuronWriter

Pawel_NeuronWriter

Jun 23, 2025

A: Hello

Please catch me at pawel@...writer.com, as I didn't find any non-replied license transfer (email change) tickets.

Have fun ;)

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Q: Is 5 codes diamond rank?

What am I missing by not having 7 codes?

P2PLUSJun 13, 2025
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Founder Team
Pawel_NeuronWriter

Pawel_NeuronWriter

Jun 23, 2025

A: Hello,
There is only a difference in the number of resources (like AI credits, analyses, etc). Features are the same.

Have a great day ;)

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