Q: Your product looks very interesting in terms of it's functionality.
My question:
Is it possible to change users? For example I have a new VA. How can I transfer a user account to her?
Per_Niimblr
May 14, 2024A: Hi Gulnara,
Thank you for the praise. You cannot transfer an account to another person at a later time. We are considering implementing a team license where this will most likely be possible, but for now it is not. 🔄
I suggest you purchase plan two or three if you want to be sure to have extra licenses at a later time. That will also include additional storage for all accounts under this license. 🛟
// Per
Thank you so much for the prompt reply!
1. Am I right that we actually buy 10 separate licenses?
And as soon as I provide access to someone I lose access to what they do?
I just want to understand how everything is working :)
3. Let's imagine I register the second user using my own second email / my company email and provide access to a member of my team. Will it be possible for him/her to change registration email?
Some services either block this opportunity or require to prove that the change action is valid by sending verification code for example.
Anything like that?
4. And am I right that when I buy 3 codes every user has 50 GB capacity and I can't distribute the storage limit the way I'd like to?
Hi Gulnara,
1) Yes you are absolutely right. You are buying 10 separate licenses, but they might be upgraded to a single team license if we implement such for easier administration. With the current individual licenses, then yes you “lose” access to what they do. 🔒
3) At the current time we do not allow you to change the email address. If you have mistyped it by accident then please write [email protected] and we will help you out. 💁
4) Yes for three codes, then every user has a 50GB capacity to use as they see fit. As the accounts are not linked then that storage cannot be shared. ✨
// Per