Verified purchaser
Smooth integration of AI services but a few too many interruptions
I’ve been using Nily for about a month, and I really appreciate the Chrome extension that makes the AI chat accessible in all kinds of scenarios. There’s also a clever Gmail integration that can easily suggest both new emails and replies to incoming ones. I like it and have noticed that the responses are getting better and better.
But then there’s the issue with interruptions. Unfortunately, we encounter error messages from the chat far too often. And Nily’s support isn’t the easiest to get a response from. It’s possible that issues are being handled in the background, but unfortunately, you don’t get any feedback on whether something has been resolved or if it’s just a temporary problem. Support is provided via an email address, and I’m surprised they don’t have some kind of ticketing system. If nothing else, it would be helpful for us customers who submit support inquiries.
When you use the same chat for an extended period and add images, it suddenly becomes very slow and completely unusable. If I type something, it takes several seconds for the keystrokes to register. And when I look at my tab in Google Chrome, I can see that my chat session is using up plenty of memory, making the entire tab extremely sluggish.
The different purchasing tiers are quite generously offered, with plenty of credits for both image creation and text processing.
Nily is like a little Swiss Army knife with tools to assist in everyday life.
Its biggest weakness, however, is that we don’t get any feedback from the developer.