NinjaTools

Product details

Q: Newer models

The one problem I have is that I’m worried that new models come out and that you might not support the newest, for example, video generation model’ or product’ Is there some sort of guarantee that when you buy the unlimited plan, you can just get everything that is available to all the other customers? I don’t want to have to re-buy something to use the newest GroK or OpenAI model. I still want my unlimited plan to count towards that.

If not, can you give me a sense of where you’re at with that?

I saw somebody else in their review mention that the product was not exactly what was advertised in each case. So for example, Claude 4.0 in your system was actually using in 3.5.
Has that issue been addressed?

RadicalPenguin_03PLUSJul 14, 2025
Founder Team
Abdulla_NinjaTools

Abdulla_NinjaTools

Edited Jul 18, 2025

A: Hi there! 😊

Thank you so much for your questions about NinjaTools.ai—we truly appreciate your interest and want to make sure everything is crystal clear! First off, we'd like to clarify right away that we don't offer an unlimited plan; we have three tiers of lifetime plans designed to provide excellent value with generous limits. If you meant one of our tiers, we're happy to discuss how they work, but if this was a mix-up with another platform, no worries—let's dive into your concerns:

1. **Access to New Models and Features**: With any of our three lifetime tiers, you'll get access to all available features and new models (like the latest Grok or OpenAI versions) without needing to repurchase or upgrade. We integrate new models, including video generation ones, as soon as their APIs are available from providers, and they're included seamlessly in your plan. No gatekeeping here—your tier covers ongoing updates!

2. **Our Update Process**: We prioritize adding the latest models and features quickly to keep you at the cutting edge. Our public roadmap is fully transparent—check it out at doc.ninjatools.ai/docs/public-roadmap-and-feature-request to see upcoming integrations and vote on priorities. We've been shipping regular updates daily, like fixing artifact bugs, improving PDF chat, and more. Join our Discord or follow us on X/Twitter (@ninjatoolsai) for real-time announcements on new models and progress!

3. **Regarding the Review on Model Versions**: We saw that review mentioning Claude 4.0 behaving like 3.5, and we've addressed it directly. All models in NinjaTools are the correct versions from their APIs—we've double-checked extensively, and there's no incentive for us to swap them. AI models trained on vast internet data can occasionally give inconsistent outputs (similar to issues with DeepSeek or others), but it's not a version mismatch. If you run into this, share details, and we'll investigate promptly!

Your satisfaction is our top priority, and we're committed to supporting your creative projects. If you have more questions, want to discuss our three lifetime tiers, or need help (like booking an onboarding call from the payment success page), feel free to reply, email support@ninjatools.ai, or join our Discord. Thanks again for considering NinjaTools—we'd love to have you on board!

Best regards,
NinjaTools Support Team

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Posted: Jul 15, 2025

A solid response, thanks!

Founder
Posted: Jul 16, 2025

Hope you leave us a great review on AppSumo. It would mean the world to us!

Posted: Jul 17, 2025

I don't see the unlimited plan. Is that gone now?

Founder
Posted: Jul 18, 2025

At NinjaTools.ai, we offer three straightforward tiers with great value, and we've never had an unlimited plan. This is our first launch on AppSumo, so it might be a mix-up with another platform.

Posted: Jul 18, 2025

Thank you for the update. I was confused because your reply mentioned the unlimited plan twice in the second paragraph.

Posted: Jul 18, 2025

@RadicalPenguin_03 clearly states they have unlimited plan and before @Abdulla_NinjaTools edited his response, he confirmed it. This whole thing feels off.

Posted: Jul 19, 2025

He uses AI to answer and rephrase his answers so it might be a hallucination by it.