4.6
Taco ratings
Nlytics has received positive feedback from customers, particularly for its effortless installation, user-friendly design, and privacy-focused mission. However, there have been some concerns raised about delayed support and unresolved bugs. Despite these issues, Nlytics remains a solid choice for those seeking advanced website analytics, with an overall rating of 4.6 and a 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Really awesome!
Nlytics has given me already so much more insight in the workings of my website than Google analytics ever did! I really like the videos of usage and working now hard to improve the website on seem issues!
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Verified purchaser
Solid product... and looking forward to what's next
So when I joined, I had the "worst" thing that could happen when buying a software... not getting the thing I ordered.
I reached out to the team because my Appsumo (Tier 3) code wasn't applied and wasn't working. In less than 12 hours, they got back to me and fixed it.
From there, I suggested the feature of stop the tracking of our own IP, and while they haven't get it up yet... they offered to include it in the next few weeks.
So overall, I think it's definitely a great tool worth getting for your business.
nlytics
Sep 24, 2024Thank you Ivan! We are happy to hear you are enjoying the product. You can expect IP blacklists on V1.1.0.
Please feel free to follow our roadmap at: https://nlytics.io/resources/roadmap
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Verified purchaser
Fantastic!! Just what I was looking for - I just upgraded to Enterprise now!
I have been looking for an alternative to not need DNS records to get some analytics data on some fledgling sites that I am managing. I just want to be able to add a snippet of code in the html head and not have to control the full DNS records or to give so much data over to Google from my users. I also like the data privacy of the Nlytics company's mission and I have spoken to two people on the team and I really like where this project is headed.
I bought the 3-Teir here and I am so happy with the app, I just upgraded to Enterprise!
Great Software - Promising Future!!
nlytics
Aug 28, 2024Thank you Daryl!!
We are excited to have you on the Enterprise plan of Nlytics and look forward to supporting your many websites.
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Verified purchaser
Very easy install!
The product was very easy to install and the design looks very nice, pleased so far!
nlytics
Aug 17, 2024Thank you James! We appreciate the feedback.
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Verified purchaser
Product has bugs, support is okay
I had left a 5 taco review because it was very easy to install. Instantly started tracking sessions.
The A/B testing worked.
Event tracking didn't, so support and I scheduled a call for monday to fix it.
Monday came, and they no-reply-no-showed...
I even sent an email earlier in the day reminding them of the call.
To make matters worse, they replied once and then completely stopped replying...
Given that this bug hasn't been fixed, I give it a 3 stars.
Supports reaction makes me hesitant that this product will be around long term.
Also worth noting. The case study/reviews on the site are from the founder and his partner's own in-house brand (hence they say each quote comes from "brand management"). Not a red flag necessarily, but in combination with the above, it's worrisome.
nlytics
Aug 14, 2024Hey! Thank you for the honest feedback. We have sent a link to schedule a support call with us. For your convenience, please find the link here: https://calendly.com/nlytics/product-support
We apologize for the delay in getting back to you as we have been working on fixing the issue with your specific site (turns out - it's less simple than we thought and seems to be an edge case for your...
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