I want to ask, if I get Tier 2, will I be able to use it on only 3 websites, or it's for 3 businesses regardless of the number of websites I have? Does it have live agent handover feature?
A: Hi there! Tier 2 is up to 3 websites regardless of what businesses they relate to. As for the hand over feature, currently you can instruct the assistant to provide the customer with whatever means you have to reach a person (calndar link, live chat link, phone number, etc.). Thanks!
That means NoForm is unable to handle visitors currently. I have to link them to somewhere else, correct?
For the placement of the chat widget, is it limited based on domains? If I have a website with a subdomain, then I already have a chat widget installed on the root domain website, so the widget is not showing on the subdomain website? Is this what you mean?
Q: AI Models
Hi, in the Tier1 for example states:
- Up to 5,000 replies per month (total) - Fist 200 replies with GPT-4 Turbo
After the first 200 replies, for the rest 4,800 replies the AI model is changed? And to which?
A: Hi there! Great question. The rest of the 4800 replies will be provided using the 4o-mini model for the time being, which is ever so slightly less powerful. Given the average stats, 200 replies is ~50 chats. So you are all covered with the better model for the first 50 inquiries with Tier 1. So if you expect more, you can consider Tier 2 or 3. Although 4o-mini won't let you down either. We may...
Hello, If I purchase Tier 3 with 10 bots/sites what would be the pricing structure for additional beyond the AppSumo offer timeline? Thank you in advance
Q: can't get the chat bubble to be displayed on the website ?
Hello
The tool makes a very good impression and for this reason I bought Tier 3 straight away. But I just can't get the chat bubble to be displayed on the website ?
I was able to integrate the IFrame without any problems ? https://grafikdesignstudio.com/
I have tried to integrate the code both via an external plugin and via Elementor - without success
And I miss one function .... I would also like to be able to customize the font to match the page where the chat bot is embedded (font, font size and font property e.g. bold) Can you confirm that this will soon be possible?
Is a Calendry function soon possible so that appointments can be booked directly in the chat via Calendry ?
Also what I have not found is the setting option for the white label which should be possible from Tier Plan3 ?
A: Hi there! For the chat bubble to appear on your website, the script provided on the Installation page has to be placed in the head of your website. It is better be done in GTM or follow the instructions provided on the same page. If you still have problems, please reach us out by email or chat. As for the features and functions, such as calendly and font options. These are not in the list of...
Q: GPT4 Turbo credits.
Do the GPT4 Turbo replies renew every month?
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Q: 3 Websites or 3 Businesses
I want to ask, if I get Tier 2, will I be able to use it on only 3 websites, or it's for 3 businesses regardless of the number of websites I have? Does it have live agent handover feature?
Nazar_noform
Jan 10, 2025A: Hi there! Tier 2 is up to 3 websites regardless of what businesses they relate to. As for the hand over feature, currently you can instruct the assistant to provide the customer with whatever means you have to reach a person (calndar link, live chat link, phone number, etc.). Thanks!
Share NoForm
Thanks for your response!
That means NoForm is unable to handle visitors currently. I have to link them to somewhere else, correct?
For the placement of the chat widget, is it limited based on domains? If I have a website with a subdomain, then I already have a chat widget installed on the root domain website, so the widget is not showing on the subdomain website? Is this what you mean?
Q: AI Models
Hi, in the Tier1 for example states:
- Up to 5,000 replies per month (total)
- Fist 200 replies with GPT-4 Turbo
After the first 200 replies, for the rest 4,800 replies the AI model is changed? And to which?
Nazar_noform
Jan 6, 2025A: Hi there! Great question. The rest of the 4800 replies will be provided using the 4o-mini model for the time being, which is ever so slightly less powerful. Given the average stats, 200 replies is ~50 chats. So you are all covered with the better model for the first 50 inquiries with Tier 1. So if you expect more, you can consider Tier 2 or 3. Although 4o-mini won't let you down either. We may...
Share NoForm
Q: Post Offer
Hello, If I purchase Tier 3 with 10 bots/sites what would be the pricing structure for additional beyond the AppSumo offer timeline? Thank you in advance
Nazar_noform
Jan 2, 2025A: Hi there! It really depends on the volumes of required extras. Please, reach us out directly via website chat or email us support@noform.ai
Thanks!
Share NoForm
Q: can't get the chat bubble to be displayed on the website ?
Hello
The tool makes a very good impression and for this reason I bought Tier 3 straight away. But I just can't get the chat bubble to be displayed on the website ?
I was able to integrate the IFrame without any problems ?
https://grafikdesignstudio.com/
I have tried to integrate the code both via an external plugin and via Elementor - without success
And I miss one function ....
I would also like to be able to customize the font to match the page where the chat bot is embedded (font, font size and font property e.g. bold) Can you confirm that this will soon be possible?
Is a Calendry function soon possible so that appointments can be booked directly in the chat via Calendry ?
Also what I have not found is the setting option for the white label which should be possible from Tier Plan3 ?
Translated with DeepL.com (free version)
Nazar_noform
Dec 23, 2024A: Hi there! For the chat bubble to appear on your website, the script provided on the Installation page has to be placed in the head of your website. It is better be done in GTM or follow the instructions provided on the same page. If you still have problems, please reach us out by email or chat.
As for the features and functions, such as calendly and font options. These are not in the list of...
Share NoForm