Hello!\u000a\u000aWe have a client that wants the chat to have \u0022bubbles\u0022... with \u0022I am customer\u0022 \u0022I am not customer\u0022 and then if they take \u0022i am customer\u0022, they will get new questions, etc.\u000a\u000aIs this possible?\u000a\u000aAnd is it possible to write to the customers through this software?

Swedish / Pre-fixed questions / Conditional Logic | NoForm

Q: Swedish / Pre-fixed questions / Conditional Logic

Hello!

We have a client that wants the chat to have "bubbles"... with "I am customer" "I am not customer" and then if they take "i am customer", they will get new questions, etc.

Is this possible?

And is it possible to write to the customers through this software?

SEOfrallanPLUSNov 3, 2024

Founder Team

Nazar_noform

Nov 4, 2024

A: Hi there!
It should be possible to provide the instructions to the AI to lead a conversation in a different direction depending on the answer. It is also possible to set up two quick responses that you mentioned.

NoForm doesn't allow to write to the customers in the chat. It is fully AI operated.

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