I purchased the Tier3 package from NoForm AI and I am absolutely thrilled. The solution is so compelling that I decided to integrate it into my client projects. It definitely gets my highest rating.

To make it more appealing for brand clients, I believe the following improvements are necessary:

Detailed Requirements:

Chat Window Adjustments:

Language Selection for Users: Customizable language options in the chat window are crucial for international clients. I have successfully tested this feature.

Flexible Positioning: The chat window should be able to move fluidly up and to the sides without being restricted to 50 pixels, allowing better adaptation to various website layouts.

Transparency and Color Palette: The ability to make the window transparent and customize its color is important for seamless integration with my clients' corporate designs.

Domain-Specific Links: Supporting custom domain links in texts, videos, and emails is essential for enhancing professionalism and building trust with my clients.

Back Office Functionalities:

Document Integration and Sources: The ability to incorporate various documents and sources, such as files, texts, websites, and FAQs, for training would assist my clients in creating tailored content experiences.

Team URL for Testing: A specific URL that allows both my clients and support staff to test features would be a key element for customer acquisition and retention.

Customization of Profile and Chat Pictures: The option to upload personalized profile and chat pictures contributes to establishing a recognizable brand identity.

Centralizing Important Information: For prominent clients or well-known personalities, I expect a solution that consolidates information such as photos, videos, offers, press releases, product information, and personal data. This function should not be accessible via general document links, as it would provide clear differentiation from other solutions and strengthen customer loyalty.

Beat Ambord
CEO F1RST GmbH - www.ambord.ch