sarah044Q: What are the regulations around this?
How would we ascertain if this is legal to use? Probably not GDPR-compliant, and this would be possible illegal in the US state of Illinois, because of their biometric privacy law. Do you have a guide for legal compliance vs. privacy frameworks when using your software?
Where is the data stored, and do you sell or share it? How do we honor opt-out or opt-in requests through your software, for PII/data in the US states with privacy laws, and the GDPR?
How is accuracy of the software determined?
Thank you for answering these questions!
David_Nonverbia
Edited Mar 19, 2026A: Hi sarah044,
Thanks for the thoughtful questions.
Legality depends on the use case, jurisdiction, and how the tool is deployed. For GDPR we are compliant, customers need a proper notice/consent (our bot is visible also privacy policy) and there is always opt-out option, and a process for access/deletion requests. For stricter laws like Illinois BIPA we are compliant, electronic consent and we advice our customers to always get it when adding bot.
We store data depending on the location (either EU/US). For opt-in/opt-out and privacy requests, customers can opt-out byt removing the bot.
On accuracy: this is exactly where Nonverbia stands out. We do not base feedback on a single cue or a black-box guess. Our models are built and tuned on annotated real-call data, and we combine multiple meeting signals — transcript, tone of voice, speaking dynamics, and visible presentation patterns — to produce a much more reliable picture of what happened in the call and what to improve next.
Best,
David