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Jun 23, 2026

Q: Request for Support and BYOK Feature Assistance

Hello,
I recently purchased a Tier plan through AppSumo and have been exploring the platform. Unfortunately, I have been unable to find a support channel where I can ask questions or receive assistance with issues I am encountering.

One of the main problems I am facing is related to the BYOK (Bring Your Own Key) feature. According to the AppSumo deal description, this feature should be included in my plan. However, I am currently unable to enter or configure my own API key within the platform.

Could you please help me with the following:

1. Where can I access support for technical questions and issues?
2. How can I enable or configure the BYOK feature on my account?
3. Is there currently a known issue preventing users from adding their own API keys?

I would greatly appreciate your assistance in resolving this matter.

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