Verified purchaser
Leaving a 1 star review because I can't login, or get help from support
I purchased Notte over a month ago. I have some issue with my login. Whenever I enter my email, it says its sending a magic key to login, but I never receive it.
I've reached out directly to both support emails, including the one Sam has left in the feedback reviews here, and have not received a response from either. I even went to AppSumo support and they sent an email on my behalf...without a response.
I hate that I need to leave this type of review to get a response, but I'm only doing it because I see Sam responding to reviews.
Lucas_Notte
Jul 6, 2026Hey, really sorry about this, you shouldn't have to leave a review to get a response.
The magic link issue is usually the email getting caught in spam or blocked by your provider, but either way we'll sort it, and I'll also dig into why our support replies never reached you. Reply here with your account email or send it to [email protected] and I'll personally make sure it's fixed asap.
In the future, feel free to join our Slack community — the whole Notte team is very responsive there: https://join.slack.com/t/nottelabs-dev/shared_invite/zt-39a8n6hr9-d_BG7RNfytimSpVo5H03mA