Q: Still doing tests...

it's an amazing tool, but the question came:

The subtitle transcription for the detected language (in this case it was a video in English), after being ready, there were at least 3 to 4 subtitle gaps.

1) If I delete this subtitle, and try again, are the hourly credits I have monthly deducted only after I export the subtitle?

*Or does it deduct from the hours credit every time I try again to have a 100% subtitle with the same language?

andersonfabianomattosFeb 24, 2023
Founder Team
Michael_NovaAI

Michael_NovaAI

May 15, 2024

A: Dear andersonfabianomattos,
Thank you for your question :)
Michael’s here, one of the co-founders.

1) Yes, that is correct. It deducts from your hours credit every time you try it.

Hope that answers your question.

Thanks,
Michael & the Nova Team
https://wearenova.ai

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