Q: Unable to auto-subtitles, or translate, bought Tier 1.
The offer is four hours, subtitles/translation.
Why am I being prompted to upgrade my plan when I have never even used the automatic subtitles/translation function?
gerasmusMar 26, 2023
Founder Team

Michael_NovaAI
May 14, 2024A: Dear gerasmus,
Thank you for your question :)
Michael’s here, one of the co-founders.
We are already in contact with you through our chat. Someone is investigating your case.
Hope that answers your question.
Thanks,
Michael & the Nova Team
https://wearenova.ai
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