Q: Hello I have already bought the software at the earlier time and now my questions.
Can I just add more widget's and call''s to my existing account or do I have to sign up again ....
I'm not sure but wasn't it possible in the first Novocall deal here on Appsumo to completely remove the branding "Powewred by Novocall" ? This is apparently no longer possible here with the deal ?
You said there are custom widgets areas can I create users for the individual areas and assign accordingly ? So that user B can not jump to the dashboard of user A ?
Do I have the possibility with another wordpress plugin a form with the same fields as in the widget also trigger a callback ? The form would then probably be a bit more extensive ....
Is it possible to change / design the PDF file with the offer which the customer can get by email accordingly free ?
Is it possible to split a calculator in several steps or to configure it like this ?
that the result is not displayed to the customer but only a form for the contact details and the result is sent to the website operator by email ? Is it possible to set the sender email address ?
The number that calls back is still a Polish number or ? Or is it possible to enter an Austrian / German number in the meantime ?
Jingjie_Novocall
May 15, 2024A: Hi there,
Thank you for contacting us and expressing your interest in using the Novocall widget. We have provided responses to your inquiries below:
1. If you have an existing account, you can add the additional codes you purchased through this deal by accessing https://call.novocall.co/appsmumo. Please ensure that you are logged into your account before redeeming the promo codes.
2. Unfortunately, the branding removal option is not included in this lifetime deal. However, this only applies to your new workspaces with this deal. Your old subscription or deal will still have the branding removal feature. We made this decision to encourage users to promote Novocall after obtaining the lifetime deal for the widget.
3. Yes, if you have unlimited widgets, you can create more widgets and invite specific teammates to join the workspace. Simply go to the widget menus and click the "add" button https://prnt.sc/4lrDW52XMyjw
4. We offer an instant lead form code that you can install on your website's HTML or javascript element. Please note that it may not work with another form plugin.
5. We apologize, but we do not fully understand your question regarding the PDF file and split calculator. Please contact us via email or the support widget to provide further details about your use case.
6. The confirmation email sender will be Novocall, informing you about successful or missed calls. Once a customer books a call or requests a callback, they will receive a notification from the widget form stating that a call is being made and that they should wait while the system connects them to your business.
7. We support numbers from various countries, which you can enable from the settings page https://prnt.sc/9vduAi9r2G1v. However, the caller ID or number used to display may depend on the country's regulations. It may show your own number, Novocall's number, or mask the number instead.
We hope that these answers adequately address your inquiries.